Upon arrival with large luggage, we were told the lift was not working. We dragged luggage up what seemed like endless floors to the reception, then even more to the room. This room was ground zero for the bubonic plague: a broken window was held together with Scotch tape (Go 3M!), numerous layers of paint of every colour of the rainbow were chipping away, holes in the walls, the carpet was filthy, there was a large hole in the 'breakfast room' floor, old & cheap metal frame bed, strange spot on the floor that must have been a toilet at one point, no hot water out of our sink, our 'shared' bathroom was locked for 1 of the 3 nights so we wandered down the hall after knocking to be sure there wasn't some one in the bathroom in distress... the bathrooms we found smelled worse than an outhouse, I couldn't hold my breath for long enough to make it bearable. The room and hotel we got simply were not the same ones on the website... falso advertising - when we brought this up with staff, we were told they could not post pictures of EVERY room on the website ... yet most of the rooms seemed to be the same, disgusting 'decor'. Don't stay here, there was not a single thing I enjoyed here; this hotel soured me on the city. What was worse, was that we stayed at far nicer hotels in Venice & Rome (generally expensive cities) for less money. Hotel Bretagna, clean up your act!
- Official Description (provided by the hotel):
- Hotel Bretagna **, as well as Residenza d'Epoca Bretagna, are located within the Gianfigliazzi Palace (former home of Louis Bonaparte King of Holland). The position of the building is the best we can expect to enjoy the artistic and architectural beauties of the city. ... more less
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- Also Known As:
- Bretagna Hotel Florence