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“Beautiful Hotel, Wonderful Service”
5 of 5 bubbles Review of Hotel Bretagna

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Hotel Bretagna
Ranked #107 of 421 Hotels in Florence
Certificate of Excellence
Seattle, WA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful Hotel, Wonderful Service”
5 of 5 bubbles Reviewed 15 March 2010

I read all of the reviews on Trip Advisor and was leery of booking at this hotel. Lots of people complained of the service and room quality. But this hotel was the only one with a river view room that we could afford so I took the plunge and reserved a Junior Suite with river view.
We were not disappointed. The room was gorgeous! 25' ceilings, huge bed and an enormous bathroom. The hotel itself was so beautiful inside! And an easy walk to anywhere you want to go in Florence. The staff was wonderful to us - from making reservations for the Uffizi to making me another cappuccino at breakfast. Also - if you bring a computer, they have free wi-fi in the sitting room (the only hotel we found with FREE wi-fi)
About breakfast - we stayed in three different hotels throughout our trip. The Bretagna had by far, the best breakfast available. Fresh hot croissants, ham, eggs, rolls, and if you brought her a cup, the lady behind the bar would make you an espresso for free (they charge at other times of the day) - or two as was in my case.
I can imagine how, if you paid for a single room with a shared bathroom you might not enjoy your stay here. I probably would not have chosen this particular hotel for a 'budget' stay. But the Junior suite rooms, though they are a more expensive, are totally worth the money you're paying.
One more comment - about the noise. Yep, it is noisy. Even though we were on the river side and three floors up, it's still noisy. But I've never been to a major city WASN'T noisy. If you're looking for peace and quiet please you'll have to look farther afield.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snickerpants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Bangkok
1 review
4 of 5 bubbles Reviewed 25 January 2010

This hotel is located beside the river which has a good view and also very service-minded staff. I'd recommend my friends to stay here, very cheap........

  • Stayed January 2010, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank of_vut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carbonile, Owner at Hotel Bretagna, responded to this review, 2 February 2010
I would like to thank you very much for your review. Hope to see you in Florence again.

Regards
Fabrizio
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Argentina
1 review
5 of 5 bubbles Reviewed 9 January 2010

Great location, in front of the Arno river and very near the Ponte Vecchio, the Uffizzi galleries, the Pallazzo Pitti, etc. Warm staff and huge rooms very comfortables.

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElenaArgentina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carbonile, Owner at Hotel Bretagna, responded to this review, 2 February 2010
We really hope to see you again at the Hotel Bretagna.
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Buenos Aires
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 26 November 2009

We stayed at the Hotel Bretagna in a superior room with a view. The room was really big, nicely decorated and had a beautiful view of the Arno river. The air conditioning was OK, the bathroom was clean and had a Jacuzzi, which was much appreciated by my two kids. The location of the hotel is very convenient. Florence is a small city and everything is within walking distance, so it was nice to be able to come back to our room in the middle of the day to relax and unwind before starting off again in the afternoon. Breakfast was simple but filling. I would absolutely stay here again if I return to Florence.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SilviadeBuenosAires
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carbonile, Owner at Hotel Bretagna, responded to this review, 2 February 2010
We really thank you very much for your review.

Hope to see you again.

Regards
Fabrizio
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Los Angeles, CA
1 review
5 of 5 bubbles Reviewed 13 November 2009

I stayed at the Hotel Bretagna in a superior room with a view. It was a wonderful room with a gorgeous view of the Arno river. The staff was very attentive and helpful. Plus, the breakfast was simple but filling. I would absolutely stay here again if I return to Florence. The location was also superb.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank crendon79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carbonile, Owner at Hotel Bretagna, responded to this review, 2 February 2010
We really hope to see you again in Florence.

Thank you very much for your review.

regards
Fabrizio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 14 October 2009

Hotel looks clean enough and it is basic, but then again you dont pay a lot to be in a good location. However we are pretty sure that the bites we got (and we all got over 20!) were bed bugs. I wouldnt recommend this place purely for that reason.

  • Stayed October 2009, travelled with friends
    • Value
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Helpful?
1 Thank toolbox99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carbonile, Owner at Hotel Bretagna, responded to this review, 27 November 2009
We are very sorry for stapling she has received during the stay with us. We did check the room from a company specializing in pest control and found no harmful insects. However we arranged to disinfect the room.

Best regards
Fabrizio Botticelli
Hotel Manager
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Federal Way, Washington
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 5 October 2009

All I know is, when I left the hotel I had over 20 bites all over my body.

I had stayed at Bretagna 7 years ago, and LOVED it, but this time I was bitten to the quick, and the staff was surly.

Not recommended by me

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluepotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carbonile, Owner at Hotel Bretagna, responded to this review, 27 November 2009
Until the day of publication of his commentary on this site, had no complaints about bedbugs stapler. We were not informed in good time otherwise we would have done so to disinfect the room immediately. Unfortunately this did not happen and disinfection was carried out only after the next client was probably also a pinched by the same insects. As you can read in the comments later.
Anyway I invite you to check your suitcase carefully, because as you know the bugs like the old cloth bags while we hate the modern cases and is known as the bugs move from place to place through the luggage of guests. Please check your luggage and possibly throw it away, only to avoid transporting bedbugs in another hotel.
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Additional Information about Hotel Bretagna

Property: Hotel Bretagna
Address: Lungarno Corsini 6, 50123, Florence, Italy (Formerly "Pensione Bretagna")
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#49 Business Hotel in Florence
#85 Family Hotel in Florence
#89 Romantic Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Bretagna 3*
Number of rooms: 28
Official Description (provided by the hotel):
Hotel Bretagna **, as well as Residenza d'Epoca Bretagna, are located within the Gianfigliazzi Palace (former home of Louis Bonaparte King of Holland). The position of the building is the best we can expect to enjoy the artistic and architectural beauties of the city. ... more   less 
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Also Known As:
Bretagna Hotel Florence

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