When we were booking a hotel for a 3 night stay in Florence we were shocked with the sky high prices and then we read the reviews on Relais Santa Croce we booked it and were not disappointed. After we booked we found a better offer online we contacted the hotel and they matched the rate which was of great value.
From the moment we checked in till we checked out the front desk staff and hotel staff were amazing. We loved the hotel, its location the pre drawn maps we got from reception to restaurants and attraction recommendations. They arranged for all the Balsamic and Olive oil we bought to be package properly up and couriered to us.
Its a small hotel and service is very personal and attention to detail is impeccable the perfume diffuser in the lift is such a nice touch.
The music room is so zen have a cup of tea their during your stay, you will love it.
If your driving call the hotel ahead so they register your car to drive in the restricted zone otherwise they do it when you arrive.
Thank you for the great experience it was superbMore
- Free Wifi