I am a student studying in Rome for the last 4 months. I had stayed at this hotel once before with a school trip and the staff were very efficient. Florence is beautiful and I decided to make a trip back, and I booked at hotel Ester again. I accidently booked a single room when I needed a double room. It was for romantic getaway to Florence for two people. The staff said they would take care of the booking and let me know about the change in charges. We went out into the city all day and came back to the hotel only to be told they had given us the best room that had there. It was on the top floor looking directly onto the Florence Cathedral. Absolutely amazing and very romantic. When it came time to check out I asked about what I owed them for the room change and they said I didn't owe them anything. What a great staff!!!! Not only did they fix the mistake that I made, but they didn't even charge me and gave me the best room in the hotel, almost like they new that we were a young couple looking to enjoy a very romantic moment, and they gave that too us in a very amazing room. I have stayed here TWICE and I RECCOMEND to stay at this hotel if you visit Florence. Its location is amazingly close to all the major sites and markets. The staff is very friendly and make you feel like home. The hotel is very clean and very well kept. I know that one day I will return to Italy and I will return to Florence, and when I do, Hotel Ester is were I will be staying. :) THANK YOU TO THE STAFF AT HOTEL ESTER!!!
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- Also Known As:
- Ester Hotel Florence