I can understand both the good and bad reviews of this hotel.
I travelled around Italy a decade ago and stayed in a lot of places like this, so when I walked in and saw the owners and their dog watching TV in the breakfast room I didn't blink an eyelid! But if you're looking for a proper "hotel", then you may want to stay elsewhere.
The good points: fantastic location (minutes from the Duomo, minutes from the train station, in a safe and popular area), check-in and out was very easy, room was cleaned each day, very modern bathroom, comfortable room. I found the owners perfectly friendly, despite them speaking little English, we got by with smiling and thank yous and had no trouble! Breakfast, like most Italian B&Bs was coffee, bread, croissants, yoghurt etc and was perfectly fine.
The "bad" points (I say this loosely, because we found nothing actually bad): it is more a B&B than a hotel. The street was a little noisy at night but we were happy to be in a busy area. We had to get a new internet code for the wifi every 24 hours and it cut out after a while. The décor is a little old fashioned, but again, no problem for us.
Some people have complained about trouble finding the hotel/finding the reception, but again we had no problem. Like many Florence hotels, the hotel is on the upper floors of a building, so you have to come through a large door on the street and up a flight of stairs to find a reception. It feels like you're going into a residential apartment block. If arriving at night, there is a clearly marked doorbell with "Hotel Giotto" and you just buzz it and the door opens. There is also a big neon sign with the hotel name, so not hard to find.
So in all, for our budget, we were very happy to stay here and be near the sights of Florence. It's a wonderful city to explore.
If you're looking for a 5* hotel, this isn't it. If you're looking for an affordable, comfortable B&B in the heart of the city, look no further. I would happily return to the Giotto.
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- Also Known As:
- Giotto Hotel Florence