Chose this property based on Rick Steves' book and was really disappointed! The location is the best thing about this place, as it's minutes walking distance from all of the major attractions. From there it is mostly downhill. The staff is very friendly, especially the morning girl at the front desk. The other staffers speak little English, but try, and that goes a long way in avoiding frustration. The room was extremely dark, the carpet was dirty, the bathroom was slightly below average, there was a damp feeling to the room, and even though we kept a "do not disturb" sign on the door the bed was made every day and the window opened, allowing new mosquito's in each day. The breakfast charge of 5euros was about right as they offered just breads and some juice. We didn't bother, just going to the McDonald's (usually we avoid these places) for a 1euro coffee/tea and croissant. No internet access but a PC in the lobby area is available to guests.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), TripOnline SA, Hotels.com, HotelsClick, Ebookers, Evoline ltd and Cancelon so you can book your Hotel Enza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Enza Hotel Florence