My room was right off of reception, and on two separate nights between midnight and 1:00 I was awakened by the loud chattering of the night clerk, which became only slightly less loud after I opened my door and asked her to lower her voice. Another night clerk hassled my friends and me when my friends came back with me one night to check train schedules on the computer in the common area. The same clerk hassled us when they stopped by another night to pick up olive oils I'd brought back from the market for them. On neither occasion were my friends in the hotel for more than 10 minutes. We are not loud people. This night clerk was a jerk. The day staff were fine and friendly, but the night staff was so rude and on repeated occasions, that I'd never go back. The rooms were clean, the bathroom updated, and it is an inexpensive hotel by Florentine standards.
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- Also Known As:
- Enza Hotel Florence