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Reviewed 28 July 2015 via mobile

The hotel could probably use a bit of renovation, however my two night stay was perfect. The staff is exceptionally friendly and very keen to help at any moment. I would recommend this hotel if you're looking for a well located place to visit Florence.

Stayed: July 2015, travelled with family
Thank mapavezo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StellaMaryErina C, Proprietario at Hotel Erina, responded to this reviewResponded 16 August 2015

Thank you so much! I would very happy to have you as our guest after the change that we will do very shortly Bye Antonella

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Reviewed 27 July 2015

I booked this hotel because of its convenience to the train station which was around a block from the hotel. I also looked at photos before booking and for around 100 euros a night, it seemed nice and clean. The elevator is 86 years old and the hotel is actually located on the 3rd floor but the reception is on the 2nd floor. This hotel doesn't provide free breakfast and I didn't pay an extra 7 euros for it. There are plenty of options for breakfast just around the corner of the hotel.

The interior of the room was very old, the walls were dirty, there was a lot of dust in the room (you could see it on the hangers), the floor tiles were moving, and there was black mould all over the washroom. There was a huge hole in the bathroom door, which looked like someone punched the door.

I stayed around the end of May and although there is an air condition machine in the room, they don't give you with a remote and the man working the reception did not know why. Since the room was hot and humid, I opened the window, but the noise outside is too loud for sleeping so it has to be closed during the nighttime. The next morning, I woke up with large mosquito bites on my face and neck, the only parts exposed while sleeping. I never opened the windows again during my stay.

The bathroom was also a bit strange, the shower is TINY and I'm considerably very skinny. There is lots of space in the washroom so I'm not sure why the shower is so small. They provide a small bar of soap and 2-3 packets of shampoo/body wash for your stay and don't provide you with a new bar of soap each day. There are also no face towels or towel racks to hang your towels or the hand towel.

The room was very spacious, but most of it is unused space. It is also very dusty and spent most of my time sneezing while in the room. I spent most of my day out of the room and still felt my stay uncomfortable.

  • Stayed: May 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank jenniferkongg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StellaMaryErina C, Proprietario at Hotel Erina, responded to this reviewResponded 16 August 2015
Google Translation

Gentile Signore, veramente dispiaciuta che la sua recensione sia stata pubblicata ora mentre il soggiorno è avvenuto a maggio, quando la struttura era gestita da altre persone. Noi ci stiamo attivando per risolvere al più presto i problemi che i nostri ospiti gentilmente ci segnalano. Sarei felice di riavervi nostri ospiti dopo le modifiche che eseguiremo a breve. Cordiali saluti Lilia

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Reviewed 23 June 2015 via mobile

I stayed here for one night and it's ok if it is only for one night and you have no other option. Very basic room. The price we paid you could get a decent room in any 3/4 star hotel back in UK. Shared bathroom and toilet. No A/C. Stained sheets. I booked last minute and with the location was the best available. The only great thing is that it is located within two minutes walk of Firenze train station and easy reach to main attractions.

Stayed: June 2015, travelled with friends
Thank Whiley121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2015

I'm compelled to write this review as my expectations were so different from reality. We paid for a three star hotel and did not get anything close to that.

If Ritz is 5 star, Marriott & Weston's 4 star, Hampton Inn & Courtyard 3 star, Microtel and Comfort Inn 2-star, then this is definitely a 1 star - or even less. Very low budget, but without a low budget price.

Pros: room was clean and hotel is close to train station.

Cons: "hotel" is on the 3rd floor of a very old, dark and dirty office building.
Thin mattresses, no box springs. Pretty much like cots.
Very old bathroom, tiny shower with broken shower doors, small sink, no hooks or towel racks.
No carpeting, very noisy halls, door rattled when others entered hall, loose tiles in floor
No decorations, stark appearance. like a prison cell.

This hotel is a horrible value.

  • Stayed: December 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank vthokie1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2014

This is a pretty basic hotel and the room we were given had a door that actually wouldn't open all the way! And it was quite a long hallway walk to the bathroom, but it was clean and the breakfast was great and the staff were very helpful and nice. We actually liked the quaintness of the old metal lift and the old building. The rooms were very plain, but comfortable. The bathroom was tiny, and not the most kept up, but we didn't mind. The location was good and the neighborhood fine. It's not a far walk to many restaurants and sights!

Room Tip: This is right next to the train station. Also the staff called a car park for us and they came and picked up our car and took it for the days we were there and it was very convenient.
  • Stayed: September 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank suel13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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