We spent 3 days in this hotel in late September.
The woman at the reception (we think that she is the owner) is VERY friendly! We felt really welcome in this hotel. She was always available for anything we needed... Gave us a touristic map of Florence, explaining everything. So, 10+ for the staff.
The hotel is one train-stop from the city center (the train goes approximately every 10 min). If you are going to Florence by car, the entire street is available for free parking (if you find a place, of course), that is extremely important in Florence, since all the hotels in the city center cannot provide a parking spot, and you have to pay quite a lot per day.
Nearby the hotel, there is a nice trattoria with very delicious food, for decent money.
The rooms are clean and nice.
The only problem we encountered in this hotel was the thin walls between the rooms, so if you have a noisy neighbors (that was our case), it can be a problem.
So, to summarize, we really recommend this hotel!
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