The reception closes at 5 p.m. and they have 0 flexibility, which is actually required if you work with tourists that come from abroad. We arrived at 6 p.m. and were unable to call to postpone the check-in. The reception was closed and there was no emergency number to call. All they did is to call me with an unknown number, which I ignored thinking it was some advertizing company. They could have called with a visible number, left a message, left a phone number to call back or even left the keys at the reception. But they did nothing...all they did is to CHARGE the room! So we had to look for a new accommodation in Florence. Great service :-(
- Official Description (provided by the hotel):
- n the very heart of Florence... six bedrooms elegantly furnished with genuine and antiques, provided with all comforts and a terrace with a breathless view of the Duomo. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, Ebookers and Evoline ltd so you can book your Residenza Giotto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residenza Giotto Hotel Florence