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“Delivers everything that you expect from a Hilton”

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Hilton Florence Metropole
Ranked #145 of 421 Hotels in Florence
Valletta, Malta
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Delivers everything that you expect from a Hilton”
Reviewed 20 September 2011

We were staying for 3 days on a short vacation in Tuscany. Since we were traveling with kids we decided to stay at the Hilton which we think is more convenient because of Hilton’s facilities and service but I would not necessarily make the same decision if traveling without kids. The hotel is located 15-20 minutes outside Florence so be prepared to plane a bit around visiting the city (the hotel provides a shuttle service). The terrace outside the executive lounge is very nice with a view over Florence and surroundings and there is a big whirl pool/SPA pool in the basement which is worth a visit if you have kids.

  • Stayed September 2011, travelled with family
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    • Sleep Quality
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Helpful?
Thank Hillbillycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luigician, Direttore at Hilton Florence Metropole, responded to this review, 12 October 2011
Dear Guest,

thank you for your kind comment on Tripadvisor.
As usual our client' good words are absolutely rewarding!
We really thank you and be sure that we always try to do better and better.
Sincerely
Luigi Cian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Atlanta
Level Contributor
120 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 15 September 2011

Wonderful modern european hotel. HHonors members receive VIP treatment on executive floor with free breakfast & evening refreshments on outdoor rooftop patio.Million euro views!!! Wonderful hotel, clean & quiet with free shuttle to historical areas. $20 / 10 minute euro cab ride from Arno river so no reason not to take a late night stroll along the river and cab back to hotel. Shopping center and restaurant adjacent to hotel. Highly recommended!

Room Tip: Room 1336 has great views of city center and sunrise.
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  • Stayed August 2011, travelled as a couple
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Helpful?
1 Thank XLR8TOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 September 2011

we have stayed two nights and found it to be the good qualty and up to the standarts of Hilton. No problem of what so ever with transport to city center. Thank you kindly to all staff of a wonderful hotel. Will be a place to stay again next time no hesitation.

  • Stayed October 2010, travelled as a couple
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Helpful?
Thank Cihat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2011

We stayed at this hotel for two nights in September (5th and 6th) and enjoyed our stay. The room was comfortable and the staff very friendly. The gym and whirlpool are of a great standard. The shuttle bus was timely and it only took fifteen minutes to reach the centre of town. The executive lounge is particually nice and offers great views of the city.

  • Stayed September 2011, travelled as a couple
    • Value
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    • Rooms
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Helpful?
Thank larajanewest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston Suburb
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 September 2011

Tastefully decorated. The rooms are stylish and updated - very contemporary. Away from the hustle of central Florence but easily accessed using the free Shuttle provided by the hotel. Top floor executive club.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Rooms
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Helpful?
Thank Kathy/HoustonSuburb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Midlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 September 2011

We stayed here for four nights and really enjoyed our stay. The hotel is lucky to have some excellent staff, in particular, Suzi and her male colleague in the executive lounge and the lovely lady that greets you in the main breakfast room.

The shuttle bus into Florence is frequent and efficient. We used it several times and enjoyed dinner in Florence each evening.

The Executive lounge is worth the upgrade, particularly in the summer months as it has a lovely roof terrace.

We look forward to visiting again in October.

We did have a very noisy room though, the room has key card access but they are noisier than most hotels!

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
3 Thank Beertimeholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buffalo
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 18 August 2011

We stayed 5 nights in this hotel. Our rooms were comfortable. We liked the minmalist design and functionality. Air condition worked well and it was quiet. In terms of design only the shower door, which is a half glass panel was not effective, water flowed down the
floor. The hotel is located 15 minutes away from downtown and there is a hotel shuttle, carrying people back and forth. The timetable is not available on the hotel website so you need to inquire contacting the hotel before coming. You can hop on it from the train station, but between 1pm and 4pm you are stuck in the city or at he hotel, because there's no service
in between those hours. There are only 29 seats and if all taken you cannot ride it, because the traffic rules do not allow anyone riding standing on private transportation. One time one driver allowed 4 people turned away and had to go to the city bus station outside the hotel got on the bus and sit in between isles, cracking some jokes in Italian, we thought it was nice of him. Especially after being turned away by tourist information clerks, newsstand people with almost rude demeanor for asking very simple questions, we liked the driver's problem solving approach. The hotel staff was very helpful and polite. It is a new property and trying hard to live up to Hilton regulars' expectations. We are glad that we have styed away from the center, because downtown is very congested. We liked the clean cut lines of our room and the space around it. The executive lounge is on the top floor and has a great 360view. Some might think that coming back to he hotel with the last bus at 10:30pm is too early, but after a long day in the sun and having Italian food at night, it is better to retire early. Besides after those hours downtown is
somewhat full of shady characters. I have 3 suggestions to make the hotel more enjoyable:
- better internet connection and free wi-fi for all
- an outdoor pool
- more frequent shutle service

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank mindoslu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Florence Metropole

Property: Hilton Florence Metropole
Address: Via del Cavallaccio 36, 50142, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#83 Luxury Hotel in Florence
#84 Business Hotel in Florence
#134 Family Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Florence Metropole 4*
Number of rooms: 212
Official Description (provided by the hotel):
Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. Hop on our complimentary shuttle bus from/to the city centre in order to reach in only a few minutes Florence major attractions like the Uffizi Gallery and the Duomo Cathedral. The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of complimentary parking facilities: external parking (50 boxes) and covered garege (80 boxes) ... more   less 
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Also Known As:
Hilton Florence Metropole Hotel Florence
Florence Hilton

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