Was quite disappointed with this hotel.
When we arrived, we asked for more air conditioning in our room ( you can't set it yourself- you have to ask the from desk to do it). The front desk said " no problem", but an hour later, we found out that the AC had been out for the past two days with no idea as to when it would be fixed.
The room itself was small, but not unusual for this part of the world. However, there were beverage rings on the glass table top presumably from the previous guest. Also, the bed had been pulled away from the wall, causing is to have to move it back on place.
The upgrade we paid for which was supposed to provide us a city view was not worth the cost. Save your euros.
The hotel does offer shuttle service to/from the downtown area, which is nice given the distance between the hotel and the square.
WiFi was available , but expensive: 15 euro for 24 hours- even for hiltonhonors members.
It wasn't horrible...just not up to Hilton standards, in my opinion.
- Official Description (provided by the hotel):
- Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. Hop on our complimentary shuttle bus from/to the city centre in order to reach in only a few minutes Florence major attractions like the Uffizi Gallery and the Duomo Cathedral. The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of complimentary parking facilities: external parking (50 boxes) and covered garege (80 boxes) ... more less
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- Also Known As:
- Hilton Florence Metropole Hotel Florence
- Florence Hilton