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“Very dumpy!”

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Soggiorno La Cupola
Ranked #579 of 650 Florence B&B and Inns
1 review
“Very dumpy!”
Reviewed 8 March 2013

This place was not worth the money. It doesn't even look like a hotel. Feels like a make shift apartment. We didn't even last 1 night before we had to find a different place to stay. It was loud and dumpy.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Forensicgirl711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 reviews from our community

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Rating summary
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  • Sleep Quality
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English first
Christchurch, New Zealand
Level 5 Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 October 2012

The pensione is a 5 minute walk from the train station along the main road to the Duomo, its located within an apartment block between shops so look for the nameplate on the door.
The owner was waiting for us, we arrived just before 7pm, she was friendly and checked us in to one of the rooms quickly. She only spoke little English but this was'nt a problem as everything was easy & she pointed at what she could. Our room was overlooking the main street, as there are windows and shutters we didnt encounter any issues with noise.
The free internet was a bonus.
Breakfast consisted of a fresh coffee and pastry from a small cafe over the road.
We liked the roof-top terrace, our favourite view in Italy! As it's a small pensione you wont get disturbed by the staff or other guests which was great.
The Duomo is 5 minutes up the street and all the attractions are within walking distance.
Would definitely reccommend satying here - Grazie

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
1 Thank ellie188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 October 2011

The hotel was older, but did the job. Beautiful rooftop terrace to have a picnic/drinks and enjoy the view of the Duomo and the rest of Florence. One downside...... traffic noise, but the ambulance driving by with sirens wailing every 15 mins. for 3 days straight got to me eventually. The Ambulance must be stationed very close, because it was non-stop. Non english speaking staff.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fyrmun37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 September 2011

We have stayed there for 2 nights. The location is perfect just in the middle of train station and Duomo. Bed is clean and good.

Bathroom is a little bit small, if you are below average in terms of height and weight, I do recommend you as a budget option in Florence.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ozguntozacan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht, The Netherlands
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 June 2011

Soggiorno La Cupola is on a great spot in Florence, more or less next to the Duomo. Its big roof terrace is amazing, with a great view of the church and bell tower and over the city. You can sit there day and night.

The room itself is small (especially the bathroom) but clean and has a nice italian atmosphere. Nice staff as well. Not around 24h/day but available when needed. Speaking italian is an advantage.

I would recommend this to anyone going to Florence!

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank wouwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2010

I should start by saying that our expectations were not really high (for ~$60 American what could we expect?) so what we got from Soggiorno La Cupola met, and in some cases exceeded, those expectations. Many other reviewers have mentioned that the staff (namely a woman who is perhaps the sole proprietor) is not very present and speaks only Italian. For us this worked well as we were not looking for any help or advice and preferred to come and go with little interaction. If we did need her, she provided her phone number to call. She was, too, upon check-in very friendly and animated in trying to communicate everything we needed to know, and this was after staying up late to meet us for our late arrival on a Saturday night.

The floor on which the B&B resides is fairly small, a cluster of five or six rooms off of a main sitting room/lobby. Our room was cozy and nicely appointed with a bottle of wine waiting for us at check in. We also found that the shutters/windows made the room nearly completely quiet at night, allowing both my husband and I to get solid and comfortable nights of sleep. The bathroom was tiny as others have said and the shower was slow to drain. Again, with lowered expectations (and knowing that we're staying in a building that is centuries old), it was great with us and was totally functional and reasonable for our entire three-night stay. If we had preferred, there was a larger communal bathroom and shower across the hall that we could have used.

Down the street and around the corner, we enjoyed our breakfast of juice, coffee and croissants each morning. We liked this arrangement of eating at a local cafe instead of a more traditional breakfast room with other travelers. The cafe's staff was friendly and hospitable, serving us at our table in typical restaurant fashion.

Our overall lodging and dining experience (not to mention the amazing rooftop terrace that other reviewers have written about) was a great kick-off to our stay in Italy.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank ficuslove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 3 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 April 2010

Our experience at Soggiorno La Cupola was abysmal. A rude staff that made no effort to communicate with us (even though we were truly trying to speak Italian with them) and left us waiting outside the hotel for a total of three hours before we could even get in, horribly uncomfortable beds, dirty cramped bathroom, joke of a B&B "breakfast" at a neighboring restaurant where the staff seemed massively annoyed that we'd waste their time with the B&B's ticket, tons of street noise through poorly insulated windows... but a great view.

The long version:

When we first arrived, around 6:30 or 7pm, there was no one at the office. We stood outside the building buzzing the office for over an hour before giving up and walking to neighboring hotels (luggage in tow) to try to find a room. Finally we decided to give it one last try (around 9:30pm), and as we were walking up to the building once again, one of the staff members ran up asking if we were there for Soggiorno La Cupola. We told her we'd been waiting for over an hour, and she simply said "no inglese." When we tried to communicate in Italian (we know a little), she just ignored us.

As we were getting situated so that we could FINALLY grab a late dinner, she walked up to the room and barked at us in Italian then stomped away. We stood there kind of shocked, then my husband went off to the front desk to try to communicate. All she could get across was "you pay now." Payment upon check-in, after all we'd been through that night? We were seriously irked, but didn't feel like trying to communicate re: the necessity of pre-payment because at that point all we could think about was dinner.

We stayed a total of three nights. Slept (if you could call it sleeping through the noise from the street) on terribly uncomfortable beds, squeezed ourselves into the tiny cramped and dirty bathroom to shower, and never saw another staff member the entire time. We'd hoped to get some help navigating the city, restaurant recommendations, etc. but no dice. I left hating Florence, which is a real shame.

It was just awful and totally soured our vacation. I am very used to budget hotels and cringe at spending more than ~$100 US/night, but this was beyond ridiculous. NOT a good value. I'd rather have spent twice as much for a normal budget hotel than suffer at this hole.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank musey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Soggiorno La Cupola

Property: Soggiorno La Cupola
Address: Via Panzani 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Hotel Style:
Ranked #579 of 650 B&Bs / Inns in Florence
Price Range (Based on Average Rates): £
Hotel Class:3 star — Soggiorno La Cupola 3*
Number of rooms: 50
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Also Known As:
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