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“All around first class hotel!!!”
Review of Hotel Santa Croce

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Hotel Santa Croce
Ranked #40 of 411 Hotels in Florence
Certificate of Excellence
Boston, Massachusetts
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“All around first class hotel!!!”
Reviewed 18 August 2012

We have stayed in many beautiful hotels with excellent service, but Hotel Santa Croce exceeded our expectations. The hotel is wonderful with much history, but the service was equally wonderful.
It has a very central location, with easy access to all the sites. We would go back in a heartbeat!!!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wshfultravls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review, 19 September 2012
Dear Customer,
Thank you for your nice review, it's very appreciated !

We are delighted that you liked your stay at our hotel.

We're looking forward to hosting you again for your next stay in Florence.

Best regards by Santa Croce Hotel Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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795 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
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English first
New York City, New York
Level 5 Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 August 2012

I read the recommendations of others here and decided to book this hotel for my few days in Florence and I'm glad I did. The price was right but the location really clinched it for me. Santa Croce which was my first stop in Florence- is just around the corner. And everything else you're there to see is within easy walking distance.

The staff couldn't have been more friendly and more helpful. And the Wifi, AC and breakfast were a big plus (and again, part of why I booked this hotel).

It's down a small side street so even though I was on the ground floor (I was in the Dante room) I heard hardly any outside noise.

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TessM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, 2 August 2015
Dear Guest,
Thank you so much for your great review !

We hope to see you again.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oulu, Finland
Level 2 Contributor
2 reviews
Reviewed 27 July 2012 via mobile

a nice, small hotel close to everything. rooms a bit worn but clean and sober. the staff really nice and polite. The price includes free wifi, air conditioning and breakfast.

I can recommend this to everyone.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PapPa74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, 2 weeks ago
Dear Pap,
Thank you for appreciating our Hotel.

We hope to host you again in the future.

Best wishes,
Staff
Hotel Santa Croce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 16 July 2012

My trip plans drastically changed after breaking my foot on the first day of my vacation in Florence. I was supposed to travel with my Italian friends, but due to immobility issues, I decided to remain in the city. Florence is my favourite, and I have been there numerous times, but I usually rent an apartment or stay with friends. As I phoned around looking for a hotel for a long stay, I found Hotel Santa Croce by chance. The friendliness and helpfulness of the staff convinced me to try it out. My sojourn at the hotel turned out to be memorable and extremely enjoyable. The staff is welcoming and attentive, the hotel is clean and has been recently renovated, and the Santa Croce area is central and exciting. Moreover, the hotel is homey, and I was delighted to meet other tourists from around the world. Though the hotel is a 2-star, it far exceeded my expectations. I plan to return soon!

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gio L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, 2 weeks ago
Dear Guest,
Thank you for appreciating our Hotel.

We hope to host you again in the future.

Best wishes,
Staff
Hotel Santa Croce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level 5 Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 June 2012

My friend and I stayed here for several nights and found this hotel and the surrounding area very enjoyable. It is a 20 minute walk from the train station, but that was fine with us. The staff is particularly nice and the light breakfast is good. Rooms are clean, quiet, safe and beds are comfortable. The building is old and has no elevator, but the staff help with luggage, so as long as you are comfortable climbing stairs, this is a great budget option in the heart of Florence.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GradStudentSpouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, 2 weeks ago
Dear Guest,
Thank you for appreciating our Hotel.

We hope to host you again in the future.

Best wishes,
Staff
Hotel Santa Croce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pozzuoli, Campania, Italy
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 May 2012

This is a 2 star hotel, so it does not have the frills of a higher star hotel. That being said it well surpassed its 2 stars. Our triple room was small but clean. A crib was supplied for our child with no extra charge. The bathroom was small as well (but bigger than those I've seen in more expensive hotels). The staff was extremely helpful. Breakfast was basic but the perfect start to the day and was included in the very affordable price.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, 2 weeks ago
Dear Cathy,
Thank you for appreciating your stay at Hotel Santa Croce.

We hope to host you again in the future.

Best wishes,
Staff
Hotel Santa Croce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 May 2012

Stayed in May for my wifes birthday. On a city break we are only interested that the hotel has a comfy bed and plenty of hot water. While it is a basic hotel it ticked all the boxes and more, plus the bonus was the very helpful and knowledgable team there.
What can I say, we enjoyed it so much I booked again yesterday to go back in June with my sister, her family and my parents to celebrate my Dad's 80th birthday.
(Also try the Ristorante FrancescoVini which is 1 minute round the corner.)

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stuart P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, 2 weeks ago
Dear Stuart,
Thank you for sharing your wonderful experience of stay at Hotel Santa Croce.

We hope to host you again in the future.

Best wishes,
Staff
Hotel Santa Croce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Santa Croce

Property: Hotel Santa Croce
Address: Via De' Bentaccordi, 3, 50122, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#30 Family Hotel in Florence
#35 Best Value Hotel in Florence
#36 Romantic Hotel in Florence
#56 Business Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Santa Croce 2*
Number of rooms: 10
Official Description (provided by the hotel):
STAYING AT HOTEL SANTA CROCE gives the possibility to live a unique experience in the magical atmosphere of Florence. Small but welcoming, Hotel Santa Croce is immersed in the marvellous historical centre, right in the heart of the artistic, cultural and commercial life of the city. The Hotel is situated in an historical building dating back to the 600s and stands on the remains of an ancient Roman amphitheatre. The illustrious Michelangelo Buonarroti spent his childhood years in the adjoining house (there is a marble plaque showing evidence of this on the wall of the first floor). While just a few metres away you can find all of the most important monuments and museums, as well as the most renowned bars for those who would like a taste of the Florentine night-life. Situated only 100 metres from Piazza della Signoria, the Uffizi Gallery and Piazza Santa Croce (from where the Hotel's name derives), you can admire the enchanting Basilica where the remains of the greatest artists, writers, poets and scientists in Italian history are buried; we are also just a few steps away from il Duomo, il Battistero, the magnificent Campanile di Giotto and the Basilica of Santa Maria del Fiore and Santa Maria Novella, not to mention the precious Ponte Vecchio, under which Florence's rushing River Arno flows. Or if you would prefer to dedicate some of your free-time to shopping, you can spend hours walking up and down Via Tornabuoni or Via De Calzaiuoli discovering the best names in Italian, and international fashion. The breakfast room, cosy, warm and welcoming, will help you wake up in the best of moods. There is a 24-hour reception service and staff are always willing to help wherever possible. Enjoy your stay at Hotel Santa Croce ! ... more   less 
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Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence

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