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“Excellent location”
Review of Hotel Santa Croce

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Hotel Santa Croce
Ranked #48 of 410 Hotels in Florence
Certificate of Excellence
Reviewed 9 June 2014

I stayed here for two nights with my husband and 1-year-old daughter and it was perfect for a base to see Florence. The location was excellent, all the major sights were close by. The room was small and basic but very clean and the staff were lovely - as there was no lift they let us leave our pushchair in reception rather than keep carrying it up the stairs. Breakfast was simple but good enough for us and I liked that our room looked out over the street with traditional shutters. When I was looking for hotels I found them to all be extremely expensive in Florence, I think this one was one of the best locations for the price. Overall it was an enjoyable stay in a traditional Florence hotel.

Stayed: June 2014, travelled with family
1  Thank Pinkcandifloss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 10 June 2014

Dear Guest,
thanks for this great review that, judging from what you wrote, it could be even with a few more high score since you liked everything :-)

Anyway, that's okay and thank you for having enjoyed all our services and especially of our very central location in the heart of the Historical Center of Florence.

We hope to welcome you again when you'll come back to Firenze.

Best regards,
Mario Gabriele and Staff
Hotel Santa Croce

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309 - 315 of 844 reviews

Reviewed 5 June 2014

We booked our overnight accommodation with hotel Santa Croce purely on recommendation of trip adviser reviews. You must must must believe all the 5 star reviews as this small hotel is testament to that. The two charming brothers, who own this hotel, go above and beyond in their welcome to you. We were offered a much welcomed cold juice as soon as we arrived whilst our luggage was delivered to our room. We were then given a map with all the points of interest which should not be missed during your stay, all are within walking distance of the Hotel Santa Croce. We were also given directions to trattoria anita restaurant which serves the most flavour some food we have tasted during our travels through Italy. The rooms were spotlessly clean, comfortable bed and breakfast was delicious. Any amounts of fresh coffee / tea/ juice/ fresh croissants etc etc. I just cannot rave about this hotel enough. We will definitely return for a longer stay.

  • Stayed: June 2014, travelled with family
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1  Thank Cmdal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 10 June 2014

Dear Guest,
your review is simply wonderful.

We're glad that you enjoyed your entire stay in our hotel and especially that you pointed out our charm :-) (thank you very much for this very nice compliment, it's appreciated so much) and of our hotel, an historical building dating back to the 600s in the heart of the historic center of Florence.

We hope you'll be here again for your next stay in Firenze.

Best Regards,
Mario, Gabriele and Staff
Hotel Santa Croce

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Reviewed 30 May 2014 via mobile

Situated in the heart of S. Croce this little hotel is set in history. The staff was really helpful in telling us the best places to visit in town as well as lugging our super heavy luggage to our room. All "touristy" places are at a walking distance and it helps that even ths railway station is near. Stay if you want something different!

1  Thank dhivyab2016
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 10 June 2014

Dear Guest,
thank you for appreciating everything and especially for recommending to all our hotel like a property that makes the difference, it's precisely the result we try to achieve everyday.

We hope you'll come back the next time you'll come to Firenze.

Best Regards,
Mario, Gabriele and Staff
Hotel Santa Croce

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Reviewed 30 May 2014

This is a fantastic hotel in a perfect spot right in the centre. The rooms are spotless and the staff are so obliging - they cannot do enough to help. Breakfast is fine and included! - bread, jam, croissants, cereal, yoghurts, cake, juice and as much tea and coffee as you can drink.This is unfortunately our last night but it has been brilliant. Dont hesitate - book it!

  • Stayed: May 2014, travelled as a couple
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Thank commissaire_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 10 June 2014

Dear Guest,
we are very happy that you enjoyed all our services, the goodness of our included buffet breakfast, and above all that you pointed out the authenticity of our positive reviews.

Thank you for this wonderful review you add to other all...come back soon.

We are waiting for you

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce

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Reviewed 29 May 2014

This hotel is a gem in the heart of Florence. We stayed for two nights and wish it was longer. The location is perfect, steps from museums and shops. The hospitality exceeded our expectations. This was our first visit to Florence and this hotel made it memorable. The family like service, the breakfast, the quaint room, this was altogether a fantastic trip. They were all so nice and really had the 'at your service' mentality you look for when traveling. I highly recommend this hotel.

  • Stayed: May 2014
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Thank ferlynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 10 June 2014

Dear Guest,
thank you very much for this wonderful review.

We're glad that you enjoyed your entire stay in our hotel and especially our service :-)

We hope you'll be here again for your next stay in Firenze.

Best Regards,
Mario, Gabriele and Staff
Hotel Santa Croce

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Reviewed 28 May 2014 via mobile

We have spent 1 night at this hotel. Rooms and common areas are clean. Service and attitude very good. Breakfast basic but adequate. No lift as it is a really old building. Location-in the heart of the centre. Road and hotel were quiet. If we return to Florence, we would consider again.

  • Stayed: May 2014
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Thank Georgios1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 29 May 2014

Dear Georgios,
thanks for this wonderful review, we're very happy that everything was to your liking.

We're only sorry that you wanted to stay another night but we were already fully booked.

We hope you'll come back soon so you'll stay more days in the magical Florence.

Sincerely,
Mario, Gabriel and all the Staff
Hotel Santa Croce

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Reviewed 28 May 2014

Let me preface this review by saying it's 2 years late (better late than never, right?) because I procrastinate...but I stayed here with 2 friends in September 2012. Don't dismiss this review because of the date: I continue to tell my friends and family to stay here when they go to Florence and they all have a wonderful time.

Let me start by saying, what an amazing establishment and incredibly accommodating! We booked our triple room here the night before we arrived. When we arrived at the hotel in the evening, we had trouble checking in because something happened to the reservation system when we made the booking. We were getting worried that we would not have a place to stay that night because they didn't have the triple room available that night. But Hotel Santa Croce went above and beyond and put us in a double and a single for the same price. Just incredible. And, we were able to move into a triple room the next night! Additionally, the breakfast is nice, location superb, and the rooms immaculate.

I also had a weird bum knee (from walking down the steps of Michelangelo's dome at St. Peter's Basilica) that made me pimp walk my way through Florence. The staff were so nice and cracked open their first aid kit and gave me an ice pack. Everyone here was just so friendly and generous. I will always remember their hospitality and highly recommend staying here. You will have an excellent time. I know I'll be back if I'm ever in the neighborhood.

  • Stayed: September 2013, travelled with friends
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Thank R T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this reviewResponded 29 May 2014

Dear Guest,
thank you very much for this great review.

You wrote it after some time but we're honored that you still remember of your stay at Hotel Santa Croce with great pleasure.

Come back soon, we're waiting for you :-)

Sincerely,
Mario, Gabriel and all the staff
Hotel Santa Croce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Santa Croce

Address: Via De' Bentaccordi, 3, 50122, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#36 Romantic Hotel in Florence
#39 Best Value Hotel in Florence
#56 Business Hotel in Florence
Price Range: £36 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Santa Croce 2*
Number of rooms: 10
Official Description (provided by the hotel):
STAYING AT HOTEL SANTA CROCE gives the possibility to live a unique experience in the magical atmosphere of Florence. Small but welcoming, Hotel Santa Croce is immersed in the marvellous historical centre, right in the heart of the artistic, cultural and commercial life of the city. The Hotel is situated in an historical building dating back to the 600s and stands on the remains of an ancient Roman amphitheatre. The illustrious Michelangelo Buonarroti spent his childhood years in the adjoining house (there is a marble plaque showing evidence of this on the wall of the first floor). While just a few metres away you can find all of the most important monuments and museums, as well as the most renowned bars for those who would like a taste of the Florentine night-life. Situated only 100 metres from Piazza della Signoria, the Uffizi Gallery and Piazza Santa Croce (from where the Hotel's name derives), you can admire the enchanting Basilica where the remains of the greatest artists, writers, poets and scientists in Italian history are buried; we are also just a few steps away from il Duomo, il Battistero, the magnificent Campanile di Giotto and the Basilica of Santa Maria del Fiore and Santa Maria Novella, not to mention the precious Ponte Vecchio, under which Florence's rushing River Arno flows. Or if you would prefer to dedicate some of your free-time to shopping, you can spend hours walking up and down Via Tornabuoni or Via De Calzaiuoli discovering the best names in Italian, and international fashion. The breakfast room, cosy, warm and welcoming, will help you wake up in the best of moods. There is a 24-hour reception service and staff are always willing to help wherever possible. Enjoy your stay at Hotel Santa Croce ! ... more   less 
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Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence

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