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“Excellent Property in a Great Location”
Review of Residence Hilda

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Residence Hilda
Certificate of Excellence
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Property in a Great Location”
Reviewed 15 October 2011

Although I have travelled quite a bit I haven't felt compelled to write a review until now. Residence HIlda came highly recommended to me and my two girlfriends by a former guest. So, we relied on the recommendation and booked a room for four nights. I can tell you that the room is exactly as depicted in the photos online. The room and the hotel common areas were extremely clean (which was very important to me and my travel companions). It is clear that the staff / management take pride in their property and pay attention to detail. The bed was exceptional with pristine linens and a comfortable mattress. The sofa bed was not very comfortable as it sunk in the middle, but was tolerable. The location is fantastic! The D'Uomo is visible the minute you walk out the front door and is a five minute walk away. Be sure to check out the cafe/bakery directly next door. I know there are a lot of hotels in Florence and it is difficult to decide which one to book, but take it from this very, very picky and skeptical traveller you won't be disappointed. Just make the reservation(s).

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SAR S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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534 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Level 3 Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 October 2011

We usually don't stay in suites with kitchens, because we prefer to eat out when traveling. But decided to give Hilda a try because the rates seemed reasonable compared to similar quality hotel rooms and the high TA ratings. We were not disappointed. The location is very quiet, but very central. The Classic suite was very spacious - the 4-5 hours of non-sleeping time we spent in the hotel each day didn't feel cooped up. The staff were extremely friendly and helpful - Valentina & Marzanna in particular. They promptly responded to our queries before arrival, offered to buy groceries for us before arrival (we didn't nned it), made reservations, etc. We took the BF plan, which involves eating at the restaurant right opposite - slightly more variety than the buffet BF in similar quality Euro hotels. Internet is free. They change towels once every two days; if you want it done more frequently there is a charge. After the first bottle water is charged 2 euro/ 1.5L. Happy to recommend to others.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndySafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2011

Our first experience of staying in an apartment rather than a hotel, did not disappoint. The Deluxe Suite at Residence Hilda is exactly as shown on their web page. Spacious, light, airy, clean and modern with excellent facilities. The ladies who service the apartment on a daily basis also do a super job. Lastly, a mere 5 minute stroll will take you straight into the heart of Florence, with the Domo right at the end of the street! Would highly recommend this accommodation.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Wildchild59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 July 2011

I chose this residence based on the reviews online and was very happy with the result. Hilda is very centrally located which is perfect when sightseeing - everything was walkable and convenient for returning and resting our weary feet! The concierge desk isn't open all the time so we were furnished with our own key.
Being self catering was a good choice for Florence as it is an expensive city and therefore having the option to self cater and store some cold beer was helpful for budgeting and also for allowing morning lie-ins. There is a supermarket just a couple of minutes away.
Being central, I was concerned about possible noise but it was not an issue at all. The apartment was very well appointed, modern in design and spacious with very good kitchen facilities and ironing etc.
The staff were very helpful from time of booking (enquiries about late check-in, transfers), to giving directions/booking tickets/restaurants and leaving (we had a latish flight and could leave luggage /change/call a cab). Note: it is well worth pre-booking early morning tickets so some of the main sites to avoid the horrendous queues.
The small gripes are: the aircon unit turned itself on in the night and made a racket which resulted in a some half asleep fumbling to turn it off. The wifi was very weak in some parts of the apartment (namely the bed room) which was annoying given the English language TV channels are sparse. A suggestion would also be that they create a DVD library.
All in all, a good choice.

Re car hire in Florence: note firstly whatever your hire company states is necessary, you will need your passport. Secondly, the local insurance as breathtakingly astronomical - we ended up reducing from 2 days to 1 and complaining to the hire company on returning home as the indication of likely local charge was non existent.

  • Stayed April 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank anaonthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 July 2011

We have stayed at the Residence Hilda twice and for both times we had very very pleasant experince. Great location, clean and spacious. There is a laundromat, just opposite to the residence. Near to cafe and museums. Very helpful and nice staff. Superb service, more than willing to assist, especially Francesco. Will definitely stay there if we travel to Florence again.

  • Stayed November 2010, travelled as a couple
    • Value
    • Sleep Quality
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Helpful?
2 Thank Andrea44sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 July 2011

So close to everything, the perfect location. The apartments are modern, spacious, extremely comfortable and luxurious. The staff were very helpful and we loved everything about our stay. We would definitely return.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank manny0210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2011

Perfect location, very nice room, clean and well decorated. Very quiet. Staff nice and gives good advices.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Gathu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Hilda

Property: Residence Hilda
Address: Via dei Servi 40 | San Marco - Santissima Annunziata, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Marco
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 302 Speciality Lodging in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Residence Hilda 4*
Number of rooms: 12
Official Description (provided by the hotel):
The comforts of a hotel in a designer apartment, located 3 blocks away from the main cathedral!At the elegant Residence Hilda you get more privacy than at a 5 star hotel, light and streamlined interiors, designer details conspicuous only by their restraint. All the Suites have teak parquet floors, calm off-white walls, soft beige furnishings and some occasional colour accent. ... more   less 
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Also Known As:
Residence Hilda Florence
Residence Hilda Hotel Florence

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