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Hotel Crocini
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Reviews (784)
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All reviewstrain stationminute walktraditional buildingcroissantssame blockstar hotelquiet streetdecent sizecomplimentary breakfastprivate bathroomvery nice hotelcold cutscoffee machinethe room was nicenice breakfasthotel roomthe air conditioning
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206 - 211 of 784 reviews
Reviewed 30 December 2012

We stayed at Hotel Crocini for a week in October 2012. It is located a bit far from major sites, but most are easily accessible by using the C2 or C3 - a useful free public transportation map is available at Tourist Information. The hotel staff were friendly and helpful, they spoke English and they provided us with a very good free map of the city. Breakfast is served in a pleasant room overlooking a rose garden and is indeed substantial and good. Our room was spacious and had ample storage space with a small fridge and wifi. Daily cleaning was OK with floor mopped, clean sheets and towels and the bathroom appeared to be cleaned daily. Water pressure was good with plenty of hot water. October was unseasonably warm and a working a/c was appreciated. However, off-season deep cleaning appears to be neglected - areas around the windows and doorknobs were unusually grimy. Also, windows did not close tightly and we killed several mosquitoes. Small smears of blood on the walls indicated previous occupants had the same problem. I am surprised no reviewers have commented on this. However, we probably would not have noticed the condition of the windows if we had not had mosquitoes. The discovery was disconcerting in what was otherwise a very pleasant stay.

  • Stayed: October 2012, travelled as a couple
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1  Thank molly1548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crocini, Proprietario at Hotel Crocini, responded to this reviewResponded 2 January 2013

Dear molly1548,
thank you for your feedback, I'm happy you loved our service, our breakfast and the electric buses we have as a mobility solution for Florence :)
I am sorry for the details you've noted in your room, should I had this information during the week you were here I should have tried to solve the matter as fast as possible, with a deep cleaning if necessary (anyway we made off-season deep cleaning in november-december) or with a room change if possible. In every room there is an electric device with a fluid mosquitos repellent, maybe I could give you one more if asked, unfortunatly mosquitos are "the price" we have to pay to have windows facing our very quiet garden, I am really very sorry but you have been here in a "middle season" with the temeperature going up and down, as you said unreasonable. The week before your arrival was chilly and we changed the air conditioning general setting to "warm", but if you can keep the windows closed having the right teperature in the room there are no mosquitos inside , that's why you had this problem. Once again I am very sorry i hope that next time everything will be better, believe me we're doing big efforts to get better and better :)
Saluti da Firenze - Lorenzo

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Reviewed 23 December 2012

Pros: it's basic but clean, big rooms, you can buy water, sodas and wine there whenever you want, decent breakfast, nice staff. Cons: far from downtown (you can walk, but not all the streets feel safe), they have their own parking lot but you have to pay for it, hotel precise refurbishment, tiny lift. One small detail: one of our group forgot to deliver the key room. It's an average key with a big piece of acrylic at the end showing the room number, I think it's not expensive. We were traveling around Europe and they asked us to send it back. We were in France and spent almost 9€ to do that, which we imagine is more than the key's value. We know it was our fault, but never thought it was so important for them.

Stayed: December 2012, travelled with family
2  Thank PIXUPIXU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crocini, Proprietario at Hotel Crocini, responded to this reviewResponded 24 December 2012

Dear PIXUPIXU,
Thank you for your feedback and thank you for sending our key back, we received it! Actually the key is not an average key but it's a numbered special key part of a set of security keys of a fireproof set of doors and we should have asked to the manufacturer a copy, same thing for the keyholder that you can't buy at the supermarket, as you can imagine. This should have been more or less 20% of what you paid for a standard quad room with parking, breakfast and local taxes fo two nights , definitely was not that expensive, but actually making the difference for a budget hotel like the Crocini :)
Thank you also for all your suggestions and I hope I'll meet you again in Florence
Saluti da Firenze - Lorenzo

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Reviewed 1 December 2012

Although this hotel has only 2 stars, I'd give it all 5 stars. Just because of it's 100-year old furniture. It's the same as staying at a museum... We LOVED it.

It's very simple, but clean. It has a very nice smell of old-times which gives a pretty nostalgic mood.
This hotel is not for everyone. But if you choose it, other hotels will seem chic-flic too you.

Room Tip: Ask for the second floor. The lift that takes you there is lovely.
  • Stayed: December 2012, travelled with friends
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Thank ethan1el
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crocini, Proprietario at Hotel Crocini, responded to this reviewResponded 11 December 2012

Dear ethan1el,
yes, our standard rooms have all an original very old forniture, some pieces are 200 years old and even older. As I told to you here the world is divided in two, those who love the antiques and those who hate them :)
For this reason we have some rooms with modern style fornitures (superior) and the other with the original forniture of this building, that is a 200 years old palace, but we are not a 5 stars hotel, we are a 2 stars aiming to turn in a 3 stars in the future.
I'm really happy that you had the right room for you and your friends :)
So thank you very much for your very nice review and I look forward to see you again in Florence.
Saluti da Firenze - Lorenzo

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Reviewed 29 November 2012

My rating is a relative rating. It is a VALUE FOR THE MONEY SPENT rating, not a comparison to a Waldorf Astoria. The location, size of room, charm, continental breakfast, helpfulness of the staff, furnishings all rate as best in class! We stayed 7 nights and had a balcony room with private bath. Anyone looking for the best place for the least amount of money should look here. The courtyard was a warm and cozy place to have breakfast next to. Whatever we needed - iron, ironing board, water, utensils, the owner - Lorenzo, made available. We especially benefited from Lorenzo's guidance on where to go and how to get there. Anyone can find areas of improvement for anything and Hotel Crocini is no exception. The bottom line for Hotel Crocini, though, is that all things together, you will not find a better overall package for the money than here, so just make your reservations here, and enjoy Firenze and the surrounding Tuscany countryside!

Room Tip: Rooms with a private bath are more desirable for couples.
  • Stayed: November 2012, travelled as a couple
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1  Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crocini, Proprietario at Hotel Crocini, responded to this reviewResponded 11 December 2012

Dear Daniel,
thank you so much for your review. It's true, we keep the service and the quality at the same level either in high or low season and this is a very big deal for the smart tourists like you, joining us in autumn and winter.
By the way Florence and the sorroundings are always wonderful, even in the cold season and they always worth a visit ;)
Saluti da Firenze - Lorenzo

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Reviewed 19 November 2012

We stayed 6 nights at Hotel Crocini. It was about 10 minutes walk from the tourist center, on a quiet street. It was close to a convenient bus stop and the central train station.

It was certainly not a luxurious place, but old and charming. The bed was comfy and the courtyard is nice. Breakfast was delicious, and the staff was very friendly and helpful. I would highly recommend it.

  • Stayed: October 2012, travelled as a couple
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1  Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crocini, Proprietario at Hotel Crocini, responded to this reviewResponded 20 November 2012

Dear Kathy B, thank you so much for your rewiev. You resumed everything we offer to our guests in a few brilliant sentences. This is not a luxury hotel but we really like to offer the best service we can, in the warm atmosphere of a silent corner of the historical center of this wonderful town.
I hope to see you again!
Saluti da Firenze - Lorenzo

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