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“Excellent.”
Review of Franz House

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Franz House
Ranked #344 of 649 Florence B&B and Inns
Birmingham, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent.”
Reviewed 28 August 2012

I spent two nights in the Franz and wish I could've stayed longer. The rooms are spacious and clean, and the place is well-located near the river in Florence, not far from the train station. The staff are really friendly (we arrived after the limit for check-in, and the guy, whose name I can't remember, came from where he lives to let us in). Breakfast is lovely, lots of choice, if somewhat briskly served. The people who were staying there at the same time as us were young travellers like ourselves, and it was a nice place to meet people, even though it's not got a common room or anything.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PElephant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 reviews from our community

Traveller rating
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    49
    11
    5
    8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Florence, Italy
1 review
Reviewed 28 July 2012

This is the best B&B I have ever stayed in Europe. The host was awesome and he gave us advice on what to do and eat during our stay. The room was well equipped and spacious (my partner and I stayed in a room which can accommodate 4 people, I think). The breakfast was great and with a great variety of food to choose from. Every staff here was great and we had such a good time here. Great service, great advice, great bedroom and great breakfast. I never expected this much with such a low rate.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Miu L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2012

After waiting 90 minutes for someone to show up and let us into our room (they don't have 24hr reception so we called that morning to advise of our arrival just, as they asked), we finally got into the double private bathroom. The guy was nice when we arrived; very sorry that he'd been told the wrong time & that he'd left his phone in the kitchen. Gave us a big bottle of cold water and towels.

The room was nice but the bathroom very small and smelly - the water system makes a really loud noise when you flush or shower.

Good location & easy to get to from the train station

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KatieRicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Hills, California
Level 1 Contributor
3 reviews
Reviewed 14 July 2012

franz house was awesome! they provided great service and the breakfasts were very nice (eggs, toast with ham & cheese, cappuccino, yogurt, juice, croissant). the room was very quaint and the bathroom was nice. our room had a nice view of the river. it was only a 10 minute walk to the train station which was convenient.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lindsey l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuscaloosa, Alabama
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2012

Let me preface this with saying that we did NOT stay at Franz House & this is a review about what happened. We notified Franz House via email per their request what time we would be getting to Florence (which was around 8:30pm). When we showed up, we rang the door bell repeatedly and waited at the door for a half hour while simultaneously trying to use our American phone to call their Italian cell number. We finally got ahold of someone (they were out somewhere watching the soccer game...) & they came to tell us that they had "overbooked Franz house for the nights we were staying there."

The first thing that is worth mentioning is that this guest house is only 6 rooms big. I would imagine it's pretty difficult to overbook a six-room house. Secondly, we booked our room in March, so even if it was overbooked, it was clear we were the ones booted because we arrived later in the evening, not because we booked last (or at least I would imagine, as our stay was at the end of June)

They took us to another hotel that was about a 1/2 mile away and that didn't have air conditioning (which was one of the main reasons, along with its close proximity to the train station) that we booked with Franz House in the first place. The woman was nice but the husband was very difficult to deal with and acted as if the overbooking was our fault.

  • Stayed June 2012, travelled as a couple
    • Service
Helpful?
Thank Jamie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisboa
1 review
Reviewed 6 June 2012

We spent a very nice time at Franz House. Everybody was really nice and helpful. the bathrooms were always clean and the whole place had a cozzy feeling, as if we were at home. The rooms were simple but very neat and cheerful. The best part was the location and the breakfast.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
Thank AnaAlves15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salzburg, Austria
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2012

Very central location (10 minutes walk to the train station), clean and bright rooms, on the 2nd floor with lift, free W-LAN, favourable and good breakfast, friendly and helpful people. During the day the landlord lives in the flat with his wife and his little child (no siesta is possible!) and the street is all-day (traffic, construction work) and all night (traffic) very noisy. Even with closed windows you don't have a quiet sleep.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Canny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Franz House

Property: Franz House
Address: Via Dei Fossi 1 | ang. p.zza Goldoni, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #344 of 649 B&Bs / Inns in Florence
Price Range (Based on Average Rates): £
Number of rooms: 4
Reservation Options:
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Also Known As:
Franz House Hotel Florence

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