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“The staff was great but the hotel is not as it appears” 2 of 5 bubbles
Review of Residenza Belli

Residenza Belli
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Residenza Belli
Ranked #438 of 653 Florence B&B and Inns
Manila, Philippines
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“The staff was great but the hotel is not as it appears”
2 of 5 bubbles Reviewed 23 April 2007

The best thing about Residenza Belli is the pair who runs it. I have to mention how helpful they were in checking us in, making restaurant reservations for us, and offering suggestions. If not for the the two of them, we probably would have left the next day.

Unfortunately, the hotel itself was disappointing. The hotel occupies the 3rd floor of a building from the 1970's, which is also home to two other hotels (on separate floors) as well as dentists' offices and perhaps private apartments. The public stairwell and elevator shaft bisect Residenza Belli's floor so anyone in the building can walk up the stairs and right up to the door of your room.

The signs on the building's front door include the other two hotel names and offices but not Residenza Belli, which is why everyone keeps missing it.

When we arrived, someone buzzed us in and we took turns bringing our luggage to the 3rd floor using the one person elevator. Entering the dim hallway, the reception consisted of a small office desk pushed against a wall with the receptionist, his laptop, a fax, and a lot of paper. It turns out there is no reception--just a hallway where we awkwardly sat against a wall to check in. In short, someone converted some condominium units in a building and converted them into "hotel" rooms, unfortunately leaving out the reception and rest of the hotel.

Although the room did have air conditioning as previous reviewers mentioned and the bathroom was spacious, the bedroom was tiny, maybe 10 sq.m. (100 sq. ft.), with a view of the courtyard. We could barely walk around the double bed. The TV was tiny and the remote control was missing. We also realized they did not change the sheets after they cleaned the room. The next day we did notice some other rooms which looked much bigger than ours.

Overall, we felt that even if we had a decent-sized room at Residenza Belli and even if the staff were helpful, it wasn't enough to make up for the lack of lobby, services, signage, and security. The location was okay, but as others mentioned, the street is quite downmarket and the Lorenzo area at night may make some travelers uncomfortable. It was strange that they asked for a credit card guarantee but did not accept credit cards. We booked judging from the reviews and the website but it did not match the real thing.

  • Liked — Staff were helpful
  • Disliked — Wasn't really a hotel, just someone renting out units in a condo bulding
  • Stayed April 2007, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank BigBalut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 reviews from our community

Traveller rating
    3
    5
    0
    4
    0
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Families
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7
Solo
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Business
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • English first
  • Italian first
  • Any
English first
Kuala Lumpur
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 12 January 2007

Walking distance from the main train station, San Lorenzo Market and Duomo. We brought the address along, many thanks to the earlier reviewers who advised us to do so. It is difficult to find it without the address as it is on the second or third floor of a building. Wonderful room with nice view of the Via Nazionale. Air-conditioning was okay. Fluffy towels which were changed daily. Room and sheets were clean. The desk people, Paolo and Gorgiana were helpful as we were non-Italian speakers! We were there in autumn, so it wasn't crowded at the breakfast room.

Unfortunately, they don't accept cards.

  • Liked — Bed
  • Disliked — Nothing
  • Tips/Secrets — travel light
  • Stayed November 2006, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Funky_gal17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 22 June 2006

The Residenza Belli is very convenient to sights, train station, food, washerette (10-15 meters from the front door). Via Nazionalle is a not a high class part of town town like Via Tornabuoni by any means but it seemed safe, reasonabley priced, and during the hot Florence summer real air conditioning is a huge bonus and not something found in many medium priced accomodations. AC may not be at the top of everyone's list but summer in Florence is HOT and AC means you can sleep at night.
The room we had was much larger than we expected, the bath recently redone had great tiles and everything was very clean. The sheets on the beds appeared to have been ironed before being put on the bed. Very nice. The young man who runs Residenza Belli works very hard to try to make sure everything is to your liking.
Breakfast is across the street and the coffee bar there also serves some great pizza, panini etc.
We enjoyed our stay and being able to access the internet through wireless was another bonus for those of us tied to our computers.

  • Stayed June 2006
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
10 Thank Peggy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residenza Belli

Property: Residenza Belli
Address: Via Nazionale 35, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service
Hotel Style:
Ranked #438 of 653 B&Bs / Inns in Florence
Number of rooms: 16
Also Known As:
Residenza Belli Florence

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