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Condo/Apartment -
1 Bedroom, 2 Bathrooms, Sleeps 2
Florence, Tuscany

Reviews from our community

Average - based on 1 review
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Reviews from our community

Montreal, Canada
Level 4 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Noisy & Sleepless nights in Florence”
Reviewed 25 June 2014 for a stay in June 2014

The appartment is lovely and historical full of charm. A few missing items like a toaster, smaller pots and pan would have been nice. Unforrunately the appartment wasn't cleaned very well and I had to spend a few hours cleaning the floors. I still had to pay the cleaning fees when leaving even though I tried to work it out with them.

Sleepers beware, there's a restaurant in the courtward right in the bedroom window and you can hear the busy ktichen until pass midnight and from early morning on: so do bring ear plugs!

Date of stay: June 2014
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Nearby every site by foot
Liked least: Noisy restaurant beside bedroom window
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Jun 2014
The apartment is located in the heart of the historical center of Florence, for this reason, as always we explain to our guests if required, you can not expect absolutely silence.
Florence, like every other city, it is also popular for the restaurants and nightlife!

About the missing tools: as soon as we were informed we took them at the apartment (we bought them new for you!)
The apartment is new, which is why something useful can be missed!

About the cleaning: if you had informed us when we brought you the new tools we would have brought back the cleaning lady for you, you didn't told us about that so we could not fix in during your stay!

I'm sorry to receive this feedback from you as you seemed happy during your stay and especially because the apartment is completely new and ideal for a pleasant stay in Florence! No one before you had ever complained.

best regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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