Although this is two star hotel, the service and facilities are horrible. If you wanna save some money, go to a hostel which is even nicer than here. I guess this is family run hotel. When I arrived, an elderly lady (mother) greeted me but she nearly could not speak English and hardly answered my questions. The room was horrific, it was like staying in a mental ward....cold and lifeless. The heater was doing nothing and not strong enough to warm up the whole room. The blanket was just a thin sheet so it got cold at night. The internet was rubbish and I continuously lost internet access not signal. I asked the guy (son) to turn the router off and on again but he felt it was my (computer's) problem and refused my requests. The breakfast, I should not have expected anything good after a series of awful things, was only a piece of cake, a slice of cheese, some bread plus a cup of instant coffee. I booked the room for 2 nights and only stayed the first night then decided to find myself another hotel. I highly NOT recommended this hotel and other negative reviews are holy true, so please AVOID this hotel if you can !!!
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- Also Known As:
- Patrizia Hotel Florence