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“very convenient location in terms of car parking and easy tranpsort...”

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Hilton Garden Inn Florence Novoli
Ranked #111 of 410 Hotels in Florence
Certificate of Excellence
Reviewed 3 January 2014

Hotel's location was so so convenient in terms of transportation. Parking facility is a great plus. Taxi fare is only 12 euro's from hotel to the old city (the most clean taxies ever seen). Rooms are large, and very comfortable. Tea/coffee facilities very enjoyable in the room. Very large bathroom. Overall very clean. Staff is really helpful so they can reserve restaurants for you in florence.

Room Tip: I think "even numbered" rooms looking at the park is better... only my opinion...
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  • Stayed: December 2013, travelled with friends
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Thank Albatross_06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded 27 February 2014

Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Florence very soon.

Best Regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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475 - 481 of 1,447 reviews

Reviewed 28 December 2013

This hotel more than exceeded our expectations! Reception was cordial & accommodating, nicely appointed room, great business center, but our absolute favorite was the very modern, but very warm bar and dining room! Giuseppi was our waiter at both lunch and dinner and made us feel like visiting royalty! The food and wine were superb! The only regret we had was that we didn't get to spend more time there! Next trip to Italy will definitely include more time at the Hilton Garden Inn in Florence!

Room Tip: Close to airport.
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  • Stayed: November 2013, travelled as a couple
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    • Location
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1  Thank HappyRetireTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded 22 January 2014

Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Florence very soon.

Best Regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2013 via mobile

Well appointed room. Immaculately clean - thought it was a brand new building but the reception told me it was 7 years old! Couldn't believe it because my new home that is 6 years old looks more worn than this Hilton :). Guess that speaks to me more than the hotel !

Italian twist - has stitched vinyl and/or leather on headboard as well as various details throughout the hotel. Theme is minimalistic and chic.

Breakfast - decent with good service. Good fruit selection and a self service automatic espresso machine.

Fitness center - decent. Deviates from normal hilton garden inn standard, but that is a good thing because hilton garden inn standard fitness rooms only have 3 cardio machines (precor, bike, treadmill) and some dumbbells. This one had 3-4 lifting machines and some dumbbells and a larger stretching area. Also had more cardio - about 5-7 machines.

Service - solid as usual. Virgil at the front desk was helpful.

Laundry - for €5 per wash and dry, was very useful. We wasted an extra €5 because we wanted to dry on medium but that was a bad idea. Barely worked at all. Use the high heat setting for drying. Washer had it's own detergent as another reviewer stated.

The Ristorante Di Franco nearby was a let down in terms of food unfortunately. Good service but lackluster food. Will review that separately.

Stayed: December 2013, travelled as a couple
Thank atreidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded 27 February 2014

Dear Guest,

It’s a pleasure to read your comment you shared with all Tripadvisor users.
Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance.

Best Regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2013

This is a new hotel and certainly lives up to the reputation and standards of the Hilton brand. It's a pity we stayed only one night, but dinner and breakfast in the hotel was magnificent. The service was first class and the facilities in the hotel were excellent.

  • Stayed: September 2013, travelled as a couple
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1  Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded 22 January 2014

Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Florence very soon.

Best Regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

Modern hotel with good sized, well-appointed rooms ... Modern European decor is appealing ... Located between the airport and train station/downtown, a €15 euro taxi ride either way, definitely handy for my early morning flight out ... Quiet area ... Price decent for Florence ... Only negatives: tub and bathroom floor are very slippery when wet, never did get my wakeup call either ... But on balance, I definitely would recommend!

Stayed: November 2013, travelled on business
1  Thank CanucksInTrucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded 22 January 2014

Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Florence very soon.

Best Regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2013

This hotel was perfect location for business but not if you want to sight see in the centre of florence. Rooms are clean and hotel lobby is lobby. Staff are friendly and breakfast was great too. There is a supermarket and a H&M 5min walk away but not many restaurants. It is only a 10-15min taxi drive into town for approx €15. I would recommend this hotel if you need to be in this area for sure

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Sonya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded 22 January 2014

Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Florence very soon.

Best Regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Very close to airport. Hotel very well presented, staff excellent and accommodating wherever possible. Although outside of the city was only a 10 minute drive to get into Florence. Limited to restaurants nearby so I would recommend going into the city to eat. The location should not stop you from staying here as it is so easy to get into Florence.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Rachel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded 27 February 2014

Dear Guest,

thank you for your kind words posted on Tripadvisor and for taking the time to review our Hotel.
We are waiting for your return and we really hope to welcome you again soon.

Best regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 2/9, 50127, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#51 Business Hotel in Florence
#70 Luxury Hotel in Florence
#91 Romantic Hotel in Florence
Price Range: £56 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence

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