I have stayed here before and really enjoyed my stay. Booking this again through booking.com for another visit to the Florence/Tuscany region, I thought I would replicate my experience. Unfortunately, upon arrival, it was explained to me that my reservation was screwed up and there was no room for us. To the hotels credit, they immediately contacted the Hilton Florence Metropole and arranged for us to have a room there at the same cost. Additionally, they provided a taxi to bring us to the other hotel. In the end, the other accommodation was very nice and Hilton worked things out for us, but it is a bit frustrating to be 4,000 miles from home and have these types of unexpected hiccups impact your trip...in particular when you have had reservations set and confirmed months in advance.
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Agoda, Ctrip TA, Expedia, Hotels.com, Ebookers, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Hilton Garden Inn Florence Novoli reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Florence Novoli Hotel Florence
- Florence Hilton Garden Inn
- Hilton Florence