I visited the Spa at the Four Seasons hotel in Florence and had the best experience. When I walked in, I was immediately greeted by Lucia, the Spa Manager. She gave me a tour of the spa and educated me on their exclusive Rephase face product line. She had a thorough knowledge of the full line and had the quick insight to my needs. I was able to test some products and later could see a difference in my face and neck. She spent her time with me and was passionate with taking care of my needs. She exuded professionalism, class, and warmth. Going to the Four Seasons Spa in Florence takes your guest experience to a higher level.
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