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Riva Lofts Florence
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Reviews (194)
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All reviewshonesty bartram stopfree bikespool and garden areausual hotellovely propertyarno riverperfect place to staybusy citystayed for nightshome away from homecarlottaretreatcomfort
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Reviewed 25 February 2014

Stayed at Riva Lofts in room 6 for three nights, having booked the trip for my partner's Birthday.

We landed at Pisa Airport and caught a train from Pisa to Florence. This took about 50mins and cost 32Euros for an open return for both of us, regular trains. Pleasant welcome when we arrived, very helpful member of staff who gave the following recommendations for places to eat, which were fab:

-Coquinarius: cosy restaurant, great atmosphere and staff, amazing food, reasonable price - our favourite!!
-Obika: modern, trendy, great food.
(There was a third restaurant, but unfortunately I don't recall the name)!

Back to the hotel, we absolutely loved the use of their bicycles and used them for two of the days we were there. It took about ten minutes to ride in to the centre of the Florence and we cycled all round the city. During the evenings, we walked to and from the centre, which takes about 25 minutes. The only time that we caught the tram was on the way to Florence Train Station to return to Pisa. The tram is very cheap, one Euro twenty and the tickets can be bought from Riva Lofts. The nearest stop is only three stops away from the train station.

Although we enjoyed staying at Riva Lofts, a few things let it down. I had booked a superior deluxe studio loft, but I don't think the extra cost was worth it at all and I felt a bit disappointed by the room.There was also maintenance work in the room next to us on two days, which was noisy. Breakfast was ok, but certainly not great. The heated pool was empty due to maintenance work, but in fairness, we probably would not have used it anyway.

Overall, a pleasant place to stay, but I didn't find it amazing (and to be fair, I'm not one for complaining). Having read the other reviews, I think a lot of it depends on the room you are allocated.

  • Stayed: February 2014, travelled as a couple
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1  Thank Andrea187067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alice N, Direttore generale at Riva Lofts Florence, responded to this reviewResponded 22 March 2014

Dear Andrea,
thank you for staying at Riva with our Winter Flash Sale and for your 4 stars rating!
We are glad you decided to spend your partner's birthday with us back in February , and that you liked our welcome and hints to enjoy the city, especially Obikà and Cocquinarius.
Coming to the negative sides, i am sorry you did not like the Superior Deluxe Studio you were assigned, it is a 45 sqm Studio with 6 meters high ceiling, with very characteristic artisanal furniture and design features, and that i personally find really warm and interesting.
I am sorry it did not match your expectations.
The noises in the room next door instead are not something subjective, and i am sincerely sorry about this.
We had a broken water pipe hidden under the floor in Studio n°5 and once we found it it had to be fixed, but the maintenance guy had received precise instructions not to bother guests sleeping next door.
I wish you told me during your stay so we could have told him to be more attentive, or move you to another, quieter room.
I am also sorry our Italian Buffet Breakfast did not match your expectations, in this case i can only say that , as for many other things, we try to take our guests into a real Italian experience, offering freshly baked croissants and breads, cereals and Muesli, jam & butter & nutella, cake, yogurt, freshly squeezed orange juice, hard boiled eggs, tomatoes and cheese, together with our a go-go cappuccinos and coffees. For those who cannot renounce to ham & cheese we also have an à la carte dish with Italian ham and Grana Cheese.
Coming to the pool, it was unfortunately subjected to the same unpredictable water problem as the room next to you, but with an average 12 centidrades temperature i was hoping this would not cause too much of a trouble!
We invite you to come back anytime with a 15% reduction to enjoy our pool and property without any maintenance around, thank God they are all done now!
I wish you all the best and hope to be able to welcome you again,
Alice

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Reviewed 27 December 2013

This place is absolutely beautiful. Our room was large and designed with considerable taste and thoughtfulness. The hotel has easy access to the trolley that takes you to the train station and the middle of Florence. The concierge gave us excellent recommendations for restaurants and activities, including restaurants that catered mainly to locals. The continental breakfasts were delicious and freshly baked. We had a spectacular stay and I would strongly recommend to anyone visiting Florence. Really can't say enough good things about this place!

  • Stayed: April 2013, travelled as a couple
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Thank nangu_pangu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

Riva is an absolutely fantastic place to stay in Florence. The location is very quiet and relaxing while being only steps from a short tram ride to the heart of the city. The building is filled with amazing architectural features and room designs that you will not find anywhere else making Riva a unique and wonderful destination. The first class staff are extremely personable, very helpful and were a large part of making our stay most enjoyable. A special thanks to Federica for looking after us and making great restaurant recommendations.

Room Tip: We stayed on 2 different occasions, both rooms were outstanding quality and value
  • Stayed: November 2013, travelled as a couple
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Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

Riva Lofts is a lovely place to stay whilst visiting Florence. It is as the description says on the outskirts which makes extra special because you are staying away from the crowds. It is a easy walk in on a fine day, or a convenient tram ride on a wet one, into the city to see the amazing sights of Florence. The accommodation is extremely comfortable with plenty of space in the rooms with the additional comfort of the lounge nearby, to sit in front of the fire and relax. The staff are incredibly friendly and helpful and Alice makes you feel very welcome.

  • Stayed: November 2013, travelled as a couple
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Thank DavidnLouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

Thank you so much to Alice and all the staff at Riva Lofts for an amazing stay during our recent honeymoon. We stayed in Florence for 3 nights and chose Riva Lofts based on other reviews but it certainly exceeded our expectations. The decor and setting is just fab and our room was huge!!!!! The breakfasts were amazing and all helped by the very rustic and quaint style of the dining room. We chose it also for its location as its a little outside city centre but we were more than pleasently surprised to find that a tram line runs into the centre of the city from a stop which is less than a 5 min stroll from the hotel. A ticket is €1.20 and are valid for return journey within 90 minutes and it runs until midnight (if not later?). Journey time is less than 10 mins on the tram. Great to be away from the main hustle & bustle but still be only a stones throw away. Alice and all of the staff were so helpful when it came to tips about sights, restaurants, shopping etc, and couldn't do enough to help. If we ever return to Florence (which I hope we will) we will definitely return to Riva Lofts as we could not fault it on any front, it was just brilliant! Thanks again guys!

  • Stayed: October 2013, travelled as a couple
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Thank Jackie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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