Rooms were a nice size plus large bathroom with great counter space. When we arrived the AC wasn't working in our room and we were promptly changed (Italy is in a heat wave so that was awesome!) to a room that had a working unit. I am 50/50 on the location - its right next to the Uffizi but if you are coming in by train its a haul if you don't get a taxi. Everything is within walking distance though. There were a couple of times that we were kind of put off by the customer service - Walked in to the front desk concierge arguing with someone and we could hear it in our room even after we got our key and scurried away. Then when we asked for towels one night (they had taken them but not replaced them) and the man seemed kind of frustrated that either I wanted towels or that they had taken them without replacing them. Not sure. Overall they seemed very annoyed when asked for something but ended it with a smile. Very confusing but maybe we just caught them at off times.
- Official Description (provided by the hotel):
- Located in the hearth of the centre you will reach in 2 minutes on feet the Uffizzi Gallery, Santa Croce, the Old Bridge, Pitti Palace, Duomo. The hotel has been owning form a Florentine family (father, mother and 3 sisters) since 1980 and they will try to offer you the best ospitality you are looking for. Brekfast is offered inside in winter and outside, in a small internal courtyard) if you are quick to get up early in the morning! We promise you that you will drink here the best cappuccino in Town! Rooms include air conditioning, hairdryer, wireless connection, cable tv. A good staff will inform you about the best shops, restaurants in town. ... more less
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