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“Amazing!”
Review of Eden Rock Resort

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Eden Rock Resort
Ranked #32 of 640 Florence B&B and Inns
Certificate of Excellence
Lindenhurst, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing!”
Reviewed 3 September 2011

We loved Eden Rock!!!! We stayed there for 4 nights and had a wonderful stay !!! The staff we extremely pleasant and helpful with everything and offered plenty of suggestions for where to eat with the locals and what to see and do. The hotel is located about 10 minutes from the heart of Florence and being situated up on a hill, it has an amazing view of the city. The grounds and beautiful and the kids loved the pool. The rooms were neat, clean and updated. Breakfast was perfect and dinner was very good as well. They have a wine cellar and gave us suggestions for the perfect bottles for us.
Overall we loved Eden Rock and will stay again!!!!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank spensabrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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297 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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Denmark
Level 5 Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 1 August 2011

We traveled with our golden retriever and our cat and stayed in the Imperial apartment. This view from the Imperial suite is how Florence should be admired privately or with those you care about. We were able to sit back in the downstairs and upstairs in our bedroom to soak in the views daily and nightly. Our pets were treated with respect, kindness and enthusiasm from all members of their staff. The staff is attentive and genuine. The pool is an infinity pool and it is very cozy. This B&B hotel surpasses any of the hotels we have stayed in Florence and we shall return. The rooms are modern and comfortable (the bed may be a little firm for some, but we prefer firmer). Use of a car makes exploration easier and please do yourself a favor and get a car. The excursions to neighboring towns is a must especially in summer. I know watching Italians drive is daunting but you will drive like them in a short time, just jump into the chaos! If you are coming by car, the entrance to the hotel is a sharp turn left and right into the garage. From the garage take a few stairs to the pool and eating area or take the elevator. You must continuously hold down the elevator button in order to reach the pool level from the garage. From the pool is another staircase to the reception. You will get a nice workout taking the stairs. There is another normal elevator from the pool but think stairs. For dogs, there are tiered areas behind the hotel and a short street after the garage. Otherwise, there are numerous parks to take your dog(s) that the staff will recommend. Another point of interest, this hotel only serves breakfast. I do hope they change this and provide lunch and dinner in the future. There is a busy road below the Eden Rock Resort and it can be heard from the pool but the rooms are quiet and peaceful. Since the hotel is small it is easier to strike up conversations with your fellow guests and enjoy their company. The staff is also refreshingly open and make you feel as though you are at their home. The kitchen was a good option but a few things had to be requested from the kitchen; however, if you are the designated cook use this to your advantage and go out to dinner, which the staff will provide excellent places to discover. Just use the kitchen for drinks or snacks.

Room Tip: Imperial suite is an apartment with the panoramic views from almost every room.
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Ravn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 July 2011

Had imperial suite, quite large, and quiet. Great breakfast, loved the eggs. The staff was very pleasant. Drawback are proximity from a restaurant and the center of Firenze. Had to drive a bit. Beds a bit hard, as all seemed in Italy. Lots of wasps near pool, made it un-useable.

Room Tip: Email staff
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
1 Thank Oshawott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Connecticut
Level 5 Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 July 2011

I have stayed at this hotel many times in the last couple of years. Every year the hotel adds features and makes my time with my family even better. Alessandro, Rocco, Danielle, Ciarra and Silvia (amongst the staff) are all amazing and make this small hotel a perfect stay for anyone. Would not stay elsewhere in or near Florence.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lmartini1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Washington
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2011

The staff is by far the most amazing in all of Italy! We were treated with an amazing room, great food and wine in addition. The rooms are very modern, larger than most and only minutes from downtown Florence.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Joshmcd5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 6 Contributor
118 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 25 June 2011

After a an exhausting few days in Rome we retreated to Florence for a few nights and I had to try out the Eden Rock resort with its stunning location and views of Florence. What a wonderful place.

On our arrival Cecil greeted us, took our luggage and we had to wait a bit for our room to get ready as we were quite early. We sat down by the pool area and were treated to a lovely coffee and espresso. Soon enough we were escorted to our room and Daniele took us inside and showed us all the goodies. It turned out there was a cancellation of one of the bigger suite rooms, so Daniele upgraded us right there for free! After he left us we jumped and giggled around like kids that had just been given a free bag of sweets.

Our room had a balcony which some huge patio doors and windows, so we had a wonderful panorama of Florence in the distance. The rooms are very nicely decorated and modern, with coffee machine, kitchenette, aircon, TV, wifi and all nice and new. If this was a honeymoon this is where I would go.

Breakfast is included and we found this the best so far, good coffee, good selection of ham and cheese, cereals etc. Its the usual continental fare but very nicely done, and the breakfast staff will also cook up some delicious omeletes and eggs for you.

The staff are very friendly, helpful and welcoming. The hotel is clean and beautifully presented and has plenty of greenery on the outside. No stress here, you can lie back on the sunbed and enjoy the gorgeous cool Tuscan hills around you.

I would give this place 6/5 if I could, but 5/5 is all tripadvisor will let me do. Please do stay at this lovely hotel, you cannot go wrong here.

PS... some advice for travellers without cars or private transport. If you are coming in from Florence SMN station, the public bus can take you direct to the hotel. Take the 1 from SMN to San Marco Piazza. From San Marco take the 25 to Via Bolognese Nuovo 05.
When going back into town, take the bus from the stop just outside the resort for one stop only, then cross the road and take the next 25 going back into town. Daniele can sell you tickets, but if you want to buy in bulk for a little bit cheaper get them just outside SMN at the ticket/magazine booth.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank FuzzyBear43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level 5 Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 May 2011

We spent two nights at Eden Rock hotel and I must say this is the best hotel I ever gone in Italy! The hotel is really marvelous, nice localisation, beautiful view, very confortable hotel. The hotel is almost new, with a lot of confort and amenities, the swimming pool is very nice and well integrate in the environment. The room are quite spacious and with all you can expect from a 4stars hotel.The breakfast is gorgeous, with eggs cooked on order, nice coffee, excellent bread!!!!! This is the best breakfast I had in Italy!!!! Never saw that before. The only weak point will be the lack of the management of the staff, they are ready to help you and happy to do so but they don't seems to be well trained. Otherwhise they are very friendly and helpfull! Be aware that the restaurant is not open in the evening, not possible to have diner inside of the hotel but Florence counts alot of restaurants!I recommand this hotel 200%, go there in confidence, you will not regret it!

Room Tip: We had room 304, view was simply amazing!
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  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pluiedepaillettes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eden Rock Resort

Property: Eden Rock Resort
Address: Via Clemente Biondetti 7, 50139, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style:
Ranked #32 of 640 B&Bs / Inns in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Eden Rock Resort 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Eden Rock Hotel Florence

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