My husband and our toddler travelled with my parents. Out of the 6 different accommodation we stayed in around Europe, this one was a massive disappointment. Such a beautiful looking place on the internet and from the outside but thats where the good things end. For a self contained cottage, the amount of kitchen utensils was so poor. No kettle, no toaster, no wine glasses, no tea towels, one mug for tea, 4 tiny espresso cups. The equipment between the 2 cottages was so different, we had a share between us all to cook dinner. One of the towels in my parents room had a dirty stain on it. Both towels in our room were damp, and no towel supplied for our toddler. When I requested another one, the hotel manager rudely spoke to me, saying that " we are not a hotel young lady, if you want hotel you go next door" before eventually understanding that I didn't want extra, only enough for the three of us. Water for tea had to be boiled on the stove in an old pot that had clearly seen better days. The sponge to wash dishes was so old and should have been thrown out ages ago. There was mould in our shower. The Mosquitos are dreadful, gardens overgrown.... I could go on and on... All I can say is, don't be fooled by the pretty pictures on their Internet site, we were.
- Official Description (provided by the hotel):
- The Residence "The Hills" was made in the complex of Villa Pignatti Morano, nestled in a park bordered by the Avenue of the hills, a few steps from Porta Romana and just minutes from the pedestrian area. ... more less
- Reservation Options:
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- Also Known As:
- Residence i Colli Hotel Florence