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“Charming cottage near Boboli Gardens”
Review of Residence I Colli

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Residence I Colli
Ranked #105 of 300 Speciality Lodging in Florence
Memphis, Tennessee
Level 4 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Charming cottage near Boboli Gardens”
Reviewed 13 September 2013

My husband college-aged son and I stayed in a one bedroom guest cottage with a fold-out couch. The cottage was charming and the main bedroom was comfortable. The fold-out bed, however, was not. We had a lovely private terrace furnished with umbrella table and chairs. The bathroom had a big tub and shower combo and was roomier than in many small hotels. The street was very quiet and pleasant. It was a bit of a hike to the heart of the city so I would not recommend if you aren't up for lots of walking.

  • Stayed September 2013, travelled with family
    • Value
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Helpful?
1 Thank lwweaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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73 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Wisbech
Level 6 Contributor
175 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 11 September 2013

We travelled to Florence for a couple of nights with 2 adult nephews as part of a driving tour of Italy. We were upgraded to an apartment which was full of period character furniture even a forte piano. Its a short walk to the centre of town and not far from 2-3 mini-markets.
On the modern side it was a little lacking - TV with no English channels, wifi was very patchy.
No kettle a disappointment. The beds were not very comfortable being to hard for all of us. The real problem was that with no air conditioning and old fashioned windows we were eaten and pestered all night by mosquitoes. The staff were very polite and well informed. The security and parking was good but the outside sign is very small. It was a surprise that no food not even breakfast was offered. I note this has been raised before so perhaps it needs reconsidering.

Room Tip: If there is one opt for an air conditioned room to keep mosquitoes away
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  • Stayed September 2013, travelled with family
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    • Cleanliness
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Helpful?
1 Thank ukbod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2013 via mobile

My husband and our toddler travelled with my parents. Out of the 6 different accommodation we stayed in around Europe, this one was a massive disappointment. Such a beautiful looking place on the internet and from the outside but thats where the good things end. For a self contained cottage, the amount of kitchen utensils was so poor. No kettle, no toaster, no wine glasses, no tea towels, one mug for tea, 4 tiny espresso cups. The equipment between the 2 cottages was so different, we had a share between us all to cook dinner. One of the towels in my parents room had a dirty stain on it. Both towels in our room were damp, and no towel supplied for our toddler. When I requested another one, the hotel manager rudely spoke to me, saying that " we are not a hotel young lady, if you want hotel you go next door" before eventually understanding that I didn't want extra, only enough for the three of us. Water for tea had to be boiled on the stove in an old pot that had clearly seen better days. The sponge to wash dishes was so old and should have been thrown out ages ago. There was mould in our shower. The Mosquitos are dreadful, gardens overgrown.... I could go on and on... All I can say is, don't be fooled by the pretty pictures on their Internet site, we were.

Stayed July 2013, travelled with family
Helpful?
2 Thank Carinaandflynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IColliResidence, Direttore at Residence I Colli, responded to this review, 25 July 2013
Dear Sir and Madame,

we are very sorry to read this bad review, you have stayed in two studios with a terrace at your disposal, surrounded by a nice park in one of the nicest parts of Florence, 15 minutes walking from the city center.
Our clients usually love to have breakfast and dinner on the tarrace of the cottages and they enjoy a lot the opportunity to have a full equipped kitchen to prepare their own meals.
After your complaints we gave you extra wine glasses, tea towels, and extra towels as you required but it seems that our efforts to make you happier weren't enough.
You probably don't know that in Italy it' s quite normal to boil water using small pots, kettles are not something that you find in every house or hotels (like you do in Australia).
It's true, in Italy there are some mosquitos in the summer months (not only here!) this is why in each appartment our clients can find a small electrical device against them, we explained to you how to use it, you only had to plug it in.
You had a lot of "extra" request and we did everything you asked us and we didn't say anything about the fact that for 2 days you have laid your clothing out to dry around the terrace instead of using the drying rack over your bath tube like everybody else does.
Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2013

We got the hang of using the buses but it was still not as convenient as staying in florence central and while the walk into town is quaint and easy, the walk back is mostly uphill. Still that part was manageable. We found the accomodation mostly misrepresented by the pictures online. We stayed in the cottages at the back, no. 1 and 2. There was an abundance of plastic flowers, a mouldy odour and very little space to put things with the amount of mismatched furniture (mostly used to hold the plastic flowers). While we enjoyed Florence tremendously, we did not look forward to returning to Residence I Colli at the end of the day. The beds in both cottages were either lumpy or squeeky. The bedding really old and worn (although it appeared clean). The tap in the bathroom of one of the cottages dripped constantly. Cooking equipment, pots etc... were not very inviting. Just to make a simple cup of coffee meant boiling water in a rather "yuk' pot. The place gives the impression of a stingy owner whose standards are set by how much he can take out and less about the comfort of people who are misled to stay there.
We will not be returning.

  • Stayed July 2013, travelled with family
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Helpful?
1 Thank Trudi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2013

I spent 4 nights at Residence I Colli with my wife and 2 years old daughter. We had one of the cottages and enjoyed it very much, the cottage was clean and confortable in the middle of the garden park, not too large but enough for our family.
It was very nice to have our breakfast in the garden with the morning sunshine!
We felt very welcome, the staff was friendly and helpful, we really had a great time and hope to came back.

  • Stayed June 2013, travelled with family
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Helpful?
1 Thank LondonBray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2013

My wife and I stayed at the Residence I colli for 3 nights in May 2013 and after reading a wide range of reviews prior to arriving were not entirely sure what to expect, However, pretty much most of what we had read was true. We were allocated a "beautiful apartment with terrace". This was located behind the main villa up some dangerously steep stone steps (difficult to negotiate at night!). However, apart from the continuous run of ants up the outside wall it looked quite nice. Inside, it was basic in terms of amenities but clean. The cooker being quite primitive in that it could only be lit with matches or a lighter and some of the lighting not working. No kettle! The bedroom and lounge areas were comfortable though. The location is good, about a 20-25 minute walk to the Ponte Vecchio and not far from a small supermarket. The surrounding area was very quiet at night, unusual for Italian cities! The owner, while being slightly quirky in manner, was pleasant and helpful and the receptionist very helpful with an excellent command of English. Whilst we probably wouldn't stay here again, we think the property represents good value for money. Wish we had been allocated a room in the main villa though as we think the photograph of the property is misleading.

Room Tip: When booking always enquire about a room in the villa itself.
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  • Stayed May 2013, travelled as a couple
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Helpful?
1 Thank Les W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Monica, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 November 2012

Residence I Colli was one of the highlights of our recent trip to Italy. The villa is beautiful and offers a real Tuscan experience. A very friendly and attentive staff helped book museums, make restaurant reservations, etc. The location is great too and within walking distance of several shops, restaurants and attractions.

  • Stayed October 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
4 Thank AnDuAr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence I Colli

Property: Residence I Colli
Address: Via Michele di Lando 7, 50125, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #105 of 300 Speciality Lodging in Florence
Price Range (Based on Average Rates): £
Hotel Class:4 star — Residence I Colli 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Residence "The Hills" was made ​​in the complex of Villa Pignatti Morano, nestled in a park bordered by the Avenue of the hills, a few steps from Porta Romana and just minutes from the pedestrian area. ... more   less 
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Also Known As:
Residence i Colli Hotel Florence

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