This hotel is clean and the staff very helpful. The room is very very small, but the breakfast good. It is situated on the 3rd floor of a building. There isn't parking nearby if you have your own car. So we walked far with all of our luggage. You can buy most of your tourist tickets directly from the hotel that is great.
We enjoyed the Dedo boutique hotel, it took us twelve minutes to walk from Santa Maria Novella Station through the narrow street to the hotel. The street door is open nearly always, ascend the stairs to the small lift, go to the third floor and the hotel is on your left as you exit, through a heavy well made door.
Our bedroom was a triple room, which had a good double and a single bed, it was the last room available when we booked but I suited us perfectly. It had a view onto a quiet inner terrace. The bathroom worked well for us too, the shower worked well with sliding doors, which kept the in, unlike some other showers we have used. The bedroom had tissues, bins and a kettle. They are well kept by the hard working staff, always the unsung heroes of a good hotel.
Breakfast is good, 7am to ten in the morning, a continental, with a tart, cakes, hams, cheese, croissants etc. The coffee is not perfect, but acceptable. The staff are good, each day our welcome became warmer and we were sad to wave goodbye.
The hotel is away from the city centre but a fifteen minute walk along the river brings you to the Ponte Vecchio bridge, or take the streets lined by shops and delight in the various trades, antique shops, bars and occasional restaurant. We found the hotel to be a calming place and would certainly stay there again. Thank you!
We stayed at Dedo for 3 nights. It was a convenient location to train station. It was also not a far walk to the Duomo and other sites. The hotel was clean. Breakfast was ok. The breakfast room was small. Our room was ok size but bathroom was very narrow. A taller person would have an issue with the bathroom. But we had a wonderful view of the Duomo. We did not know there was an elevator to our floor until after we walked down the stairs with our luggage. The staff was very nice.
Reasonably priced hotel for one night . Clean . Reception staff helpful. Breakfast quite adequate. . Not very close to the heritage area. Recommend taking a taxi to reach there.. the hotel is situated on the3rd floor of the building and rooms on the 4th floor.
On the whole an ok place . We spent just one night hence it was ok.
Dedo Boutique Hotel was indeed a very nice and pleasant surprise to me and made my week stay in Florence much more enjoyable and memorable! This is a boutique hotel. However, the friendliness and helpfulness of the Hotel staff, the cleanness of the room, the details and uniqueness of the hotel decors in the room or in common areas are way more impressive compared to those large franchised hotels at the same price range. The hotel was easy to find using google map. I arrived at the train station (Firenze Santa Maria Novella) from the airport express bus. It was about 6 or 7min walk to the hotel. The Hotel is situated in a large building. The reception is on the third floor. When I got there, other hotel guests were also there waiting for the elevator. (There was no apparent sign at ground floor to indicate the floor number of the hotel or maybe I missed it. Suggest hotel to put up a sign to direct hotel guests.) The check-in was smooth. I was a bit earlier than the 3pm check-in time. My booking was for a single room. The room size was for one person as expected but was more than enough for myself (I traveled with only one full size luggage lightly packed). Bathroom was very practical with shower and with all needed toiletries. Lighting in the bathroom was bright which is my preference. The room was very clean. The location was perfect for my preference. I did not want to be in the center of the tourist attraction areas. I preferred some thing a bit away from the center area but within walking distance for me so I also get to explore the local residential areas away from the tourist center to checkout the restaurants and groceries. The location of Dedo is exactly what I was looking for. It was about less than 15min walk to Ponte Vecchio and the nearby attractions, shops, restaurants and cafe. The breakfast was sufficient but every plate of food was nicely plated and fresh. The hotel staff was also very helpful and flexible in accommodate my request of setting up an extra bed for my friend who also joined me later. Wifi was everywhere in the hotel and in the room with impressive speed. On my second day stay at the Single room, due to some issue with the external pipe of the building, my shower would not drain. It was on the day of a local public holiday, the hotel staff tried his best to contact the hotel maintenance, and in the same time tried many times to solve the problem by himself. Unfortunately the maintenance person was away on holiday and the emergency repair would not arrive until the next morning. The hotel staff explained everything to me and arranged for me a quadroom for us. Although the interruption was a bit inconvenient, but I appreciated very much for hotel's immediate attention and effort to resolve the issue. The shower drainage was fixed the next day. Also because of this interruption, we got to experience the stay in the Hotel's quadroom. It's fairly large room with four beds (1 kind size and 2 single beds). This room is perfect for a family with light luggage with an amazing view of the city. Overall, I enjoyed my stay at Dedo very much. This hotel would definitely be my default pick for my next visit!
