We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An absolutely wonderful experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Four Seasons Hotel Firenze
Ranked #9 of 409 Hotels in Florence
Certificate of Excellence
Reviewed 28 June 2013

We stayed at the Four Seasons Hotel Firenze for 5 nights this week and had a most excellent time. Florence is such a beautiful city, and the Four Seasons only adds to the overall experience. The facilities are absolutely beautiful, the rooms are very comfortable and attractive, the food is great and, most of all, the service, is just beyond compare. I have stayed in some of the best hotels around the world, and I have to say that this is perhaps the best. The whole atmosphere is just absolutely wonderful. The staff make you feel like you are at home by providing all the creature comforts you could ever want. Special thanks to Luca and his Negroni Nightmares and Sergio with his food recommendations. I wish I could thank the other members of the team, but there are too many to address. Job well done! We look forward to our return visit to your wonderful hotel.

Room Tip: Ask for a garden view room especially in the main building. The junior suites are especially nice.
See more room tips
  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jcsuva79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,608)
Traveller rating
Traveller type
Time of year
Language
  • More languages

791 - 797 of 1,608 reviews

Reviewed 28 June 2013

My families stay, for the third time, at the Four Seasons in Florence was absolutely perfect. We all felt like part of their big, happy, italian family. Mr. Cipollini has created a wonderful work environment for his staff. The staff all seemed extremely satisfied with their positions and they worked well together. His presence does not make them feel uncomfortable or compromising. And, he is always present. This resulted in a wonderful stay for our family. The attendants at the pool were great, especially the warm and friendly Dimitri. He made our 9 year old son feel welcomed and special. Mr. Cipollini also went out of his way to make our son feel special. On one occasion he tended to our sons finger wound. Hotel managers usually don't bother to do this sort of thing. The concierge all seem competent with great recommendations and good service. The daily breakfast is delightful with plenty of selections for every taste. You can also order hot food from the menu. There is a large fitness facility attached to the spa. The gardens surrounding the property make this hotel a mini oasis in a busy city. This created a feeling of relaxation after a day of sightseeing at busy venues. Our room was large, quiet, and comfortable with local decor. I highly recommend this hotel for your visit to Florence.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank The_American_Couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSFlorence, General Manager at Four Seasons Hotel Firenze, responded to this reviewResponded 3 July 2013

Dearest Guest,

Thank you so much for your generous words and compliments towards me and the team in Florence, in particular for our Dimitri and Concierge staff.

I am very happy to read that you enjoyed your stay with us and it is a wonderful satisfaction for me to learn that you felt treated like family. In fact we live our Hotel in the same way we live our home and we wish to convey to our guests the warmth of a family home. We train our staff to offer the best attentions to our guests with accuracy and affection.

Thank you once again for having posted such a nice review for which I am very grateful and looking forward to welcoming you and your family back to our Four Seasons Hotel.

Sincerely,

Patrizio Cipollini
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2013

impressive facilities, sublime food, beautiful gardens, attentive service....historic buildings converted into a luxury hotel, Four Seasons Florence displays refined and elegant service....the food is sublime and the service staff are well trained

  • Stayed: February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank HVM101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSFlorence, Public Relations Manager at Four Seasons Hotel Firenze, responded to this reviewResponded 29 June 2013

Dear Guest,

Thank you so much for your short but effective review that literally make the management proud or running our charming city resort.

We feel totally gratified when we read comments like yours because the satisfaction of our guests is our main goal in all our duties.

Truly delighted that you enjoyed the property overall, the location, the room, our private park, the service of the staff as well as our Chef Vito's food creations.

It was a real pleasure to have the opportunity to welcome you to our Four Seasons Firenze and we look forward to a future occasion.

With very best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2013 via mobile

It is very difficult to fault this place. Majestic surroundings. Impeccable service. Gardens to impress an Italian count of the 18th century. Automatic lawn mowers. History and culture only five minutes walk away. Plenty of local restaurants if the hotel prices are daunting - and they are. The cheapest bottle of wine 60 euros in the hotel. Breakfast at 30 - 40 euros is not out of order for a hotel of its class. Maybe take the double espresso at 9 euros outside the hotel. And after a week of culture and high art, there is a decent factory outlet a half hour away by cab for a rainy afternoon. The concierge will oblige. Ask the cabby to wait and bring you back - 30 euros an hour. Pisa airport is only an hour and a bit by cab and if the hotel limo is a strain on the wallet, the local limo service is c 120 euros each way. One more thing. The hotel is split into two buildings, the one on Borgo Pinto, the main bit and the other a converted Convent across the gardens. Be sure and specify where exactly you want to stay to avoid the disappointment of feeling that you have been put into the annexe. It's perfectly pleasant unless there is a wedding on when there is sometimes an external event outside your bedroom window. But all in all it is a wonderful place from which to explore the city that arguably have birth to the European renaissance.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2013

We stayed here in March and loved it so much that we returned in May. I've stayed at five star hotels all over the world and Four Seasons Firenze is my absolute favorite! The building is beautiful, the grounds are magnificent and the service is superb across the board! Not only is the concierge staff amazing but so is the housekeeping staff, the bellman, the spa, the front desk , and especially the room service staff. The room service management is superb. During our stay, my daughter and I booked spa treatments. The spa at the Greenbrier remains my favorite, but the treatments at the Four Seasons run a close second and the staff was absolutely delightful. I would highly recommend this hotel to anyone who visits the in redouble city of Florence. I'm ready planning my next stay.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Carole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSFlorence, Public Relations Manager at Four Seasons Hotel Firenze, responded to this reviewResponded 29 June 2013

Dear Guest,

Thank you for your compliments paid to our staff who will be surely happy to read that you have appreciated the sense of hospitality for which Four Seasons is renowned all over the World.

It is a pleasure for us to read your wonderful words emphasizing our hotel amenities, attentive and personalized service.

The elegant SPA is one of the "treasure" we all are proud to have as integral part of Four Seasons Hotel Firenze, an oasis of peace and tranquillity where, as you highlighted, feeling pampered and looked after by our staff.

Looking forward to welcoming you back in the near future I send you my best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013 via mobile

Unbelievable service. Common areas, room, gardens all pristine. My husband and I stayed in a Jr. Suite on the Conventino side. On arrival, we were whisked away in a golf cart and greeted with a refreshing welcome drink at reception, and a platter of fresh fruit in the room. We thought the 10 minute leisurely walk to get to the city attractions was fine (I.e., straight shot to Duomo). Some reviewers have commented on this as a drawback, but it should be noted that the hotel offers a shuttle for those who don't want to walk. Breakfast in the Conventino restaurant and dinner in the hotel main lobby were very good. The table-side Negroni cocktail preparation in the lobby is a special treat (be sure to try the FS Florence's signature "Negroni Nightmare" for a lighter version of the classic cocktail). The hotel sets the bar on all accounts. If you want to be treated to a VVVIP experience (not a typo -- it is really that good), I would recommend staying here wholeheartedly.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank kmrmpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2013

When the services match the beauty of this property, the experience is unforgettable.
We had a room at the Conventino on the other side of the park, which gave us the opportunity to walk around the gardens in different hours of the day especially in the evening...very romantic.
Great place to regenerate your soul and close enough to spend money in the shops.

Room Tip: We found the rooms at the Conventino very quiet with good soundproofing from any external noise. Th...
See more room tips
  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ROBERTO G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Florence hotels
Santa Maria Novella
The St. Regis Florence
The St. Regis Florence
#14 of 409 in Florence
1,306 reviews
Uffizi
Portrait Firenze
Portrait Firenze
#5 of 409 in Florence
566 reviews
Duomo
Palazzo Vecchietti Suites and Studios
Show Prices
Show Prices
Show Prices
Duomo
Hotel Brunelleschi
Hotel Brunelleschi
#24 of 409 in Florence
2,862 reviews
Hotel Lungarno
#11 of 409 in Florence
1,268 reviews
Hotel David
#1 of 409 in Florence
3,315 reviews
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Firenze? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Firenze

Address: Borgo Pinti 99, 50121, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Florence
#4 Spa Hotel in Florence
#7 Family Hotel in Florence
#8 Luxury Hotel in Florence
#9 Romantic Hotel in Florence
Price Range: £406 - £1,505 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Firenze 5*
Number of rooms: 117
Official Description (provided by the hotel):
Welcome to Four Seasons Hotel Firenze. An enchanted city sanctuary in the midst of Florence, where an art-filled Renaissance palazzo and conventino frame a centuries-old private park. Relax amidst original frescoes and sculptured reliefs, graced by sunlight and airy garden vistas. Sip espresso under majestic trees, lounge by the open-air pool or bask in Italian spa secrets. Wonders of the Uffizi and Duomo are a stroll away. Tuscan hill towns beckon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Odigeo, LoveHolidays, Splitty, Hotels.com, Ebookers, Evoline ltd, HotelsClick, 5viajes2012 S.L., getaroom.com, HotelQuickly and Cancelon so you can book your Four Seasons Hotel Firenze reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Firenze
Florence Four Seasons

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing