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“Very Good Value”
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Very good
7 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Florence, Tuscany

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
Michael P
1 review
“Very Good Value”
Reviewed 30 September 2016 for a stay in September 2016

I would speak for everyone and say we enjoyed our stay in Carmine. It was a little out of the way for our age from the major sites but certainly enjoyed the neighborhood. The only complaint we had was that the coffee pot was missing a lid, no plates in the kitchen and the water pressure in the shower was very low. Other than that it was nicely appointed and comfortable. We enjoyed the large sitting area in front of the fireplace.
The price was very good for Florence.

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Oct 2016
Thank you very much for your review! It’s very important for us and we are glad to improve our apartments over and over. Come back anytime!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Reviewed 8 January 2014 for a stay in November 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
8 Jan 2014
Thank you for your extensive and detailed review. We are glad you enjoyed your stay at the apartment and I will most definitely pass on your comments about Alessandro and Francesca to them and the rest of the staff and management. The dishwasher has been repaired - there was a technical fault and I will see what we can do about the water pressure too. We all look forward to having you stay with us once again. All the best, Anna - Windows on Italy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
PA
Reviewed 11 October 2013 for a stay in October 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
13 May 2014
Thank you for your lovely review. We are glad to know that you had a good time at the Carmine apartment. Thank you for mentioning these issues with the apartment.I will see if any improvments can be made for future guests. We look forward to welcoming you back to Florence in the very near future.
Best Regards

Anna Rostron
Windows on Italy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Houston
Reviewed 25 July 2013 for a stay in May 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
25 Aug 2014
Thank you for submitting your review of the Carmine apartment. We are sad to hear that your experience was not a positive one. I really do apologise for what you went through. I am also sorry that your words do not convey what our agency tried to do for you. You had booked the apartment for a long period well in advance and only after you arrived did the construction work begin. The building work was being carried in the building one door down from you and unfortunately under Italian law notifications of building work must only be displayed inside the entrance of the building where the building work is actually being carried out - not in the adjacent buildings, even though this construction work may affect the buildings next by. For the same reason, the owner of the apartment was not aware of this and nor were we, simply because the building work was being carried out on the back of the building and is impossible to see from the road the Carmine apartment is on (and where the apartment is accessed by), Via del Leone. We are extremely sorry for this situation and in terms of remedying the situation we were in high season and had no apartment available with the number of bedrooms you required for the dates you were staying in Florence. In terms of the refund our agency by contract has the obligation of changing apartments totally or offering a full refund for the "unused" days when the issue causing the problem is something that we can deal with and which is "inside" the property or directly linked to the property. In this case, the problem was being created by something beyond our control outside of the walls of the property and in trying to help you out we could but offer a 10% refund on the total rental price as a token of our consideration. Construction work sprouts time and time again all over the city with no real warning in advance. If our agency had had the knowledge of what was going to have happened then we would have done everything in our power to move you to a different apartment before you arrived.

I apologise once again and I do hope you realise how this was a one off event at that apartment during those 3 weeks and I am pretty sure that if you were to come back you would have a totally different experiencing of being in Florence.

Thank your for your time,

Anna - Windows on Italy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
New York City
Reviewed 22 July 2013 for a stay in July 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
14 May 2014
Thank you for your lovely review. We are glad to know that you had a good time at the Carmine apartment. We look forward to welcoming you back to Florence in the very near future.
Best Regards

Anna Rostron
Windows on Italy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
New York City
Reviewed 13 January 2013 for a stay in December 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
14 May 2014
Thank you for your lovely review. We are glad to know that you spent a good time at the Carmine apartment. We are always pleased to receive feedback from our clients as it is our aim to try to maintain our high standards of service to guests and wherever possible, improve them too.
We look forward to welcoming you back to Florence in the very near future.
Best Regards

Anna Rostron
Windows on Italy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Spain
Reviewed 29 August 2012 for a stay in August 2012
Google Translation

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
29 Aug 2012
Muchas gracias por su opinion, ententaremos mejorar el servicio!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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