I was extremely disappointed with the poor service and management of the hotel. First, they lost our reservation. Then, the hot water was not working in the room, and the shower door actually was broken, as well as the handle on the door to the outside. It advertised air conditioning, but they wouldn´t turn it on and there were no screens on the patio doors to keep the mosquitoes out. We moved rooms and it was impossible to shave my legs in the shower with the shower door closed because it was so incredibly tiny (I live in Europe, so it isn´t rare to find a small shower, but this was really weird). Whenever we had to ask about the lost reservation, the lack of hot water, etc, the manager was so defensive it was embarrassing for me as a customer. If I had a million euros I would buy the place and turn it totally around, and could. There was no landscaping and the towels actually were like bedsheets and they never even changed our bedsheets at all. The best and only thing this place has going for it is the amazing location. I just wish I was rich enough to buy it and run it the way it should be run.
- Official Description (provided by the hotel):
- Hotel Villa dei Bosconi is located in an enviable position in the Fiesole hills, completely immersed in this spectacular landscape. Spacious gardens are embellished by a pool with a hydro-massage tub, with free Wi-Fi connection in common areas completing the hotel's services. Villa dei Bosconi, a hotel recently opened following the renovation of an old villa in the Fiesole hills, is well connected to both the centre of Fiesole and the city of Florence by public transport. The hotel boasts twenty-one elegant rooms filled with natural light, set in a structure with large outdoor spaces where guests can relax and enjoy the professionalism and courtesy of the entire team of staff. From the terrace and some of the rooms it is also possible to enjoy a special view of Florence and its surrounding hills. Villa dei Bosconi has a large parking area available to guests free of charge. The hotel's special location makes it possible to easily visit Fiesole, its striking Roman cathedral and Roman theatre, the city of Florence and the genius work of those who shaped its beauty, as well as the most important Tuscan cities including Siena and Pisa. ... more less
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- Also Known As:
- Hotel Dei Bosconi
- Dei Bosconi Hotel
- Villa Dei Bosconi Fiesole, Province Of Florence, Italy