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Review of Papillon Service

Papillon Service
Ranked #1 of 17 Transportation in Livorno
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera. We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage. From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices. Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing. Our office staff speaks fluent English.
Reviewed 3 weeks ago via mobile

We had a lovely tour !!! Instead of going with the ship’s tour we to go with this private company Papillon! Our guide was a very knowledgeable woman ... Sabrina. She took us to a gorgeous winery where we had a private tour and we returned to the ship with time to spare. Highly recommend especially if you have done Florence and want a new experience!

Thank MiMiMurrieta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"cinque terre"
in 76 reviews
"wine tasting"
in 33 reviews
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in 40 reviews
"cruise ship"
in 58 reviews
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in 21 reviews
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in 9 reviews
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in 5 reviews
"monte carlo"
in 6 reviews
"went out of her way"
in 6 reviews
"day trip"
in 21 reviews
"leaning tower"
in 21 reviews
"driver guide"
in 16 reviews
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in 7 reviews
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in 4 reviews
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6 - 10 of 372 reviews

Reviewed 3 weeks ago

We were on a Mediterranean Cruise with Holland America, and decided to book a private excursion with Papillon Services. What a great decision! We can't express how much we enjoyed our tour with Rossella. She was right at the port when our ship docked and was ready with her very comfortable air conditioned SUV. Rossella was so much fun and answered all of our questions regarding the sites we were to see.
Our first stop was Pisa. We turned a corner and Rossella said 'look to the right' - we were dumbounded when there it was... the iconic Leaning Tower of Pisa! The photos that you see will never do it justice - you have to see it to appreciate the beauty! But even more impressive is the Baptistry and Cathedral that sits just behind the leaning tower. Absolutely stunning! We were all so very impressed with our stop in Pisa.
Next up... Florence!! Rossella worked her way through the traffic and narrow streets pointing out many different sites along the way. This city is so full of history and art - and of course home to the Duomo and Uffizi Gallery. We were dropped off near the Duomo and had some free time to roam the city at our leisure. We had time for coffee and lunch and of course Gelato! You must have Gelato while in Florence. We walked over the Ponte Vecchio bridge with stops along the way looking out over the Arno River. We made our way to the Pitti Palace where we stopped for a cool drink at a nearby cafe and waited for Rossella to pick us up. Our last look of Florence was at a viewpoint high atop the city and we were amazed at the beauty below.
Our last stop was a drive up into the Chianti Region of Tuscany for a wine tasting. Oh the beauty of the hillside vineyards and rolling green hills. We had a tour of an organic family operated winery and tasted the wonderfully produced olive oil and Chianti wines. What a wonderful way to cap off a fantastic day!
Rossella then drove us safely back to the port in plenty of time for our departure.
Thank you to Rossella and Papillon Tours for an amazing day!

1  Thank dp05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Thank you Papillon Service for providing us with an amazing day in Florence. Once I contacted Papillon they worked with the sites we wanted to see and made additional suggestions for all. This was our family's first trip to Florence and we were not disappointed. Roberto picked us up from the Cruise Ship and drove us to Florence. On the way he was full of wonderful history and information. Each site and stop was better than the next. Roberto had our day timed out perfectly and was able to add in a bonus of seeing Tuscany on the way back. Roberto picked out a wonderful local restaurant for lunch where we were the only tourist. This was our first time to hire a private service and it was so worth it. If you book with Papillon you have to request Roberto. We had other private tours/companies for our cruise stops and Roberto held the bar so high we did not have anyone else that was as knowledgeable and pleasant to be around. When we come back we will definitely use Pappilon again but have to have Roberto!!! He made our day. Thank you!!

Thank psacharin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Our guide, David, was punctual and helpful. We had a fantastic day in Pisa, Lucca, and at a winery. I highly recommend this tour and David!

Thank Kristin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 weeks ago

If you ever stop in La Spezia on a cruise, you must do this excursion. Sights are unbelievable and the tour was more extensive and less expensive than what was offered by our cruise ship. Also visited more villages and topped it off with a wine tasting on our way back to the ship. Ignazio was great.

Thank 444CraigH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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