We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This is a boring hotel”
Review of Max Hotel Livorno

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Max Hotel Livorno
Ranked #2 of 21 Hotels in Livorno
Reviewed 9 November 2013

This hotel is not particularly well-located. It is sort of near the railway station - but on the other side of the tracks so that you end up walking at least 1 mile, probably more, just to get to it (the building is clearly visible, as it is 9 stories high in what would otherwise appear to be, more or less, a waste land. It is not, in any shape or form, "near" the port. it is miles away, and accessing and exiting the port is very, very badly signposted. At least the hotel building stands out - if you know what you are meant to be looking for!
This hotel is extremely boring - in style, in its outlooks/views from the rooms, as well as in its management, and in its food, and its service.
Reception was OK - just. Safe keeping is in security boxes, accessed with management in a basement room. The bedrooms are passable - just. The bed itself was quite wonderful - really good. Items in the mini bar were minimal, and boring. Available TV channels were minimal; WiFi access was moderate, at best, but it was without charge.
The food in the restaurant, which is open for the Buffet Breakfast (additional charge), is to be avoided at all costs. The evening meal I had there was disgusting. The service was unattentive and amateurish. However, the bread roll was warm and edible. The wine was expensive, and not particularly good - yet they set out in their list to feature wines from Tuscany, etc.
Their brochure and website refer to the fitness centre and the Turkish bath/steam room - well, that was closed and out of action when I stayed there, and looked as if it had been for some time. As mentioned, the safety boxes were not in the room, but in the basement. And the WiFi Internet system was not at all robust.
re the bathroom: modern, Italian "style" and decor - but very dangerous to use. I put the bath mat IN the bath - and then I felt safe to have a shower, and not slip and slide, and possibly fall in their bath. The marble flooring needs extra care as well - towels need to be put down so that you don't slip, etc.
Finally, the A/C system: very bizarre, with a mind of its own, and quite noisy from time to time.
This "experience" cost about Euro80 per night, including some local taxes, etc. And then there was the cost of the dinner, etc. which was not at all cheap. On the second evening I did buy a slice of pizza from the cafe in the shopping mall next door - it was quite agreeable. I rarely ever eat pizza - I must have been desperate. Gelato from that place was good also - but the attendant, who looks as if he had recently been released from a prison, short changed me Euro10 - which I fortunately received back when I returned and complained.
In summary, a very boring hotel in a very boring area of a boring city in a boring part of Italy!

Room Tip: The outlook/views from the rooms are similar - whether you are on the N side, or the S side, or the...
See more room tips
  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank oldfairdealtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (619)
Traveller rating
Traveller type
Time of year
Language

31 - 37 of 619 reviews

Reviewed 20 October 2013

We stayed here for one night before taking the ferry to Sardinia. The hotel is close to the highway and close to the port - thus strategically good located but not in a nice area if you plan to stay for holidays. The room was nice, clean and the staff friendly. We would go again before taking a ferry.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LaArada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

Stayed in here with my wife for the night before our ferry boat travel to Sardinia. The hotel is new and the rooms are nice and comfortable. The bed was very comfy and the bathroom big. You just needed to be careful, because the floor became slipery when wet. The only problem with it is the location. We were lucky to have a car, but I think that if you relied in public transportation you would have had a bad time. However, and after finding the hotel, parking was easy and free, just in front of the hotel entrance.

The city of Livorno is just five minutes away and Pisa can be visited in under 30 minutes. There is an almost abandoned Shopping Center next to the hotel, but, just a 5 min away, there is a large supermarket, where you can buy food for your trips. The breakfast could have been better, but it was ok, and started to be served at 6AM. Our Ferry Boat was leaving by 8Am, so we could eat before leaving.

I had a problem with my credit card in the Hotel. Even though my reservation was already paid for, the hotel charged again for it. I only saw it 2 months later, when I received my credit card bill. However, after e-mailing the hotel management, in 3 days all was solved and the hotel transfered the money to my account. Hey, problems happen every time. It is how you handle them that matters. And the hotel did handle this situation very professionally and I have even received an apologies e-mail from the Hotel director. Thanks again for solving this so fast.

All in all, it's a very good place to stay if you have to catch the ferry boat, but it could also serve as a nice place to stay longer if you want to spend sometime exploring nearby locations as Pisa, Lucca (not so near) and Livorno. The prices are competitive and the place is very satisfactory. I recommend it.

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CF1g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

Hotel was alright, situated away from the city though, and a bit hard to find. Very remote and next to a dead shopping mall in an industrial area.
You definitely need to have a car to get there, parking is easy though right in front of the lobby. Where we were met by an unfriendly, bored staff. We checked in for a single night - luckily no more.
The wifi is slow and the air condition kept switching off during the night. Also the bathroom floor gets extremely slippery when wet.

We made the mistake of eating at the hotel restaurant. Do NOT, no matter how hungry you are, do that. The waiter had troubles understanding English and was not that helpful at all and couldn't carve a fish.
I had a vegetable soup for starters that was disgusting. It didn't taste of anything, half the vegetables were slimey and the rest uncooked. Despite complaining and not eating more than a spoonful, we still had to pay for it (€15)
My boyfriend ordered fish skewers for seconde but received a plateful of undistinguished fish and shellfish in a mess. He had a few tastes and had to stop eating it because the shellfish was bad.
We still had to pay - A bill of a whooping bill of €72 for the worst meal I've ever had.

Breakfast was ok, but the bread was stale and the meats had gone bad.

Ok for a single night if you have a car and have already eaten, otherwise, find something closer to the city and the restaurants.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SidseGry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

Excellent Hotel with very good breakfast (included with room) Nice restaurant on site. The Hotel was somewhat isolated not real easy access to train station. There was a small mall next door.
would have been better if more centrally located to city

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MarkSacramento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

Nice and clean hotel, very close from ferry lines, quite and a very good restaurant. Nespresso corner available, nice breakfast if you are early, to late you will have poor choice but personnal is very helfull. Have also find some gluten free food for my wife.
Quite area with a outside or inside parking. We have booked for the way to Corsica and book again for our return night.
Outside parking was safe for our motorbike.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fabian210662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2013

Located near the motorway but somewhat isolated on the edge of town, the 9-story Max Hotel offers comfortable rooms at competitive prices. Ample free parking space is available in front of the hotel. A small shopping center with a few shops is attached.

An English speaking receptionist assigned us to room #810, which came with dark wood imitation laminate flooring, a fridge, desk, small TV, comfy king size bed, no safe, good WI-FI, and a view towards the city of Livorno and the distant Mediterranean. Though newer, furniture and area rug show signs of wear, but clean overall. At night it was super quiet. The A/C in our west facing room did not respond to the thermostat in the room, requiring a call to reception to activate the system and to bring the temperature down into the comfort zone. The super modern bath with its glass vanity counter top, clear glass sink, a bidet, and a tub/shower combo was well lit and spotless.

The in-house restaurant served excellent fare from a menu selection with something for everyone. Breakfast served from six a.m. consists of a typical enhanced continental assortment, plus a very nice spread of baked sweets.

For the price of 99 Euro, the Max hotel offers business travelers and road wary tourists a comfortable, quiet place to spend the night in modern comfort.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank silvergate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Livorno hotels
2.5 mi away
Grand Hotel Palazzo  – MGallery by Sofitel
4.6 mi away
Hotel La Vedetta
Hotel La Vedetta
#1 of 21 in Livorno
615 reviews
4.8 mi away
Hotel Rex
Hotel Rex
#20 of 21 in Livorno
289 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Hotel Gennarino
Hotel Gennarino
#5 of 21 in Livorno
267 reviews
1.5 mi away
Hotel Europa
Hotel Europa
#9 of 21 in Livorno
232 reviews
1.8 mi away
Hotel Gran Duca
Hotel Gran Duca
#12 of 21 in Livorno
393 reviews
Show Prices
Show Prices
Show Prices

Been to Max Hotel Livorno? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Max Hotel Livorno

Address: Via Giotto Ciardi 28 | Zona Porta a Terra, 57121, Livorno, Italy
Region: Italy > Tuscany > Province of Livorno > Livorno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Livorno
#4 Romantic Hotel in Livorno
#5 Business Hotel in Livorno
Price Range: £61 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Max Hotel Livorno 4*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Travel Republic (UK), Expedia, HotelsClick, Ebookers and 5viajes2012 S.L. so you can book your Max Hotel Livorno reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Livorno Max Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing