While the property is beautiful and not a hard walk from the train station (12 minutes), the pullout bed we expected to use for two of our teenage children was so bad, we had to get another room! It was an unexpected expense. I was also a little surprised that breakfast did not start until 8:30am, which was too late for us as we had an early train. The desk was not manned the entire time we were there (arrived back to the hotel about 7pm and left about 8am) and had to call several numbers to get someone to check us out at 8am. We never felt "welcomed" or properly greeted -kind of a quick checkin and "off you go." There was no introduction to the property, mention of snacks throughout the day or evening hors d'ouvres, or any other kind of welcome to make us feel like welcome guests - so it's really just a place to sleep. There were several bottles of alcohol and glasses on tables in a few common rooms but never any mention that they were for guests.
Otherwise, the bathrooms were ok - the suite had a tub with handheld shower, one regular room had a shower and the other regular room had a tub with shower. There is an elevator. The TVs have very small screens.
- Official Description (provided by the hotel):
- Palazzo Tucci is situated on the first floor of the 17th century palace located in the centre of Lucca, next to the shopping area and the main monuments and museums.The are 3 bedrooms and 3 suite, decorated with frescos and stuccos and the original furniture ... more less
- Reservation Options:
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- Also Known As:
- Palazzo Tucci Hotel Lucca