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“A great Expereince!” 5 of 5 bubbles
Review of Hotel Palazzo Alexander

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Hotel Palazzo Alexander
Ranked #4 of 53 Hotels in Lucca
Certificate of Excellence
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A great Expereince!”
5 of 5 bubbles Reviewed 24 June 2014

Mario and his family truly know what real hospitality is all about! We observed Mario making personal connections with all his guests, showing warm genuine care to everyone he interacted with time and time again! We cannot say enough about how we were made to feel in this great hotel! Thank you Mario!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Acz Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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650 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
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English first
Newcastle upon Tyne, United Kingdom
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

We stayed here overnight on our way back to Pisa from Florence. Fab hotel with the most amazing bedrooms! We were warmly welcomed and offered coffee, as we had arrived early by train and our room wasn't ready. We had walked from the station about 10 minutes away, outside the city. We left our luggage and went exploring - we hired bikes and rode around the city walls (three euros fifty an hour - cycle shop recommended by the owner). Easily done in an hour, in fact we went round twice.

We also ate out that night at a trattoria close by, again through recommendation of the staff - very rustic food and typical of the region, and it was most enjoyable and reasonably priced.

We were impressed by the breakfast, which gave us lots of choice and afterwards made our way to the bus stop about 5 minutes walk away, to travel to Pisa. Cost just over seven euros! A bargain!! We would definitely stay here again - we had arrived on a national holiday so all the churches were closed unfortunately but loved Lucca and will visit again.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RayLynn2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grantham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 June 2014 via mobile

Stayed 2 nights in this comfy hotel, which is the perfect base for exploring lovely Lucca. We arrived by car and immediately it was whisked off by the staff to the secure parking. Also returned on departure conveniently parked to exit the city. No outside space but with Lucca on the doorstep it didn't matter. The staff were very friendly and knowledgable. Scrambled egg and bacon available at breakfast in addition to the usual meats and pastries.
Would definately stay again.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank pilotmoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 June 2014 via mobile

We only had one night in Lucca so it was important to stay in the old town. We could not have stayed in a better location nor a more elegant hotel. Decor suited the gracious feel of the old building and the room was quite comfortable. The outstanding feature of the hotel was the owner/host for whom nothing was too much trouble, his advice was excellent and he had the ability to make every guest feel special. I would stay there again if I went bqck to Lucca.

Stayed June 2014
Helpful?
1 Thank Deborah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BÁC
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

We stayed here for the first few nights of our honeymoon. It is a nice and very cool hotel, located within the town walls, and with fitting furnishings for the building it is in. We had booked a suite to treat ourselves and were a little disappointed as it was smaller than we were expecting but it was worth it for the balcony we had with beautiful views over the rooftops of Lucca. It's nice to pick up some local cuisine in one of the deli shops and a bottle of local wine and enjoy lunch or dinner there on the balcony. Breakfast was great. There was a very good choice and everything was good quality. The owner was lovely; very friendly and helpful. The only thing I would be wary of is that the room we stayed in, while it had a jacuzzi bath, only had a shower attached to the bath taps. The power on it was ok but this could ab a problem for some people. I think a proper shower along with the bath would have finished the room off nicely. All in all, I would recommend this hotel and would stay in it again.

Room Tip: The room with the balcony is called Toscana.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sheepie_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borehamwood, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

We have just spent 4 days at this hotel in Lucca, which is a amazing place. Location was perfect and Mario the Manager was brilliant, hotel is lovely, room perfect, would strongly recommend, so,thank you Mario and your staff.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

The Hotel Palazzo Alexander is a charming hotel in a quiet street just a couple of minutes walking distance of the S. Miguel square. If you walk the other way there are the walls and the busstation where you can take the bus to all the other cities around Lucca.
The owner Mario and his son Gabriel are most welcoming and the rooms are very nicely done and clean and the ambiance is great. They make sure that your stay is a very nice one, and provide you with everything you want, from a lovely breakfast to late-night snacks.
I am certainly coming back here!

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Antoinette1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palazzo Alexander

Property: Hotel Palazzo Alexander
Address: Via Santa Giustina 48, 55100, Lucca, Italy
Phone Number:
Region: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Lucca
#5 Romantic Hotel in Lucca
#5 Family Hotel in Lucca
#8 Business Hotel in Lucca
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Palazzo Alexander 4*
Number of rooms: 15
Official Description (provided by the hotel):
Known today as the Hotel Palazzo Alexander, the residence encompasses four floors of rooms and junior suites, all with modern, private bathrooms-some with whirlpool baths. In addition, all rooms contain such conveniences as air conditioning, satellite television, telephones, computer hook-ups, safe, minibar, hairdryers and free of charge wi-fi connection.The décor of the residence reflects the noble Lucchese style with the use of antique wood floors in all the bedrooms and fine marble and other local stones in the bathrooms, lobby and common rooms. Located in the center of Lucca’s historic district, Palazzo Alexander is easily reached from the main highway exits and from local train and bus stations. ... more   less 
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Also Known As:
Palazzo Alexander Lucca
Palazzo Alexander Hotel Lucca

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