Thank you for a wonderful stay at Hotel San Marco.
Thank you to the most wonderful staff and especially Francesco who was so helpful to my friends lost in Lucca. All staff went above and beyond the call of duty to make my stay so enjoyable and I look forward so much to returning.
The hotel is very well situated just 10 minutes walk to the walled city so you can enjoy both the lovely calmness of the gardens and pool of the hotel, while been only a short walk away from the hustle and bustle of the centre of town.
Only one downside - nothing to do with the hotel - but beware of what taxi company comes to fetch you to take you to the station on your departure. The fare I paid on my arrival from Lucca train station to San Marco Hotel was €8.50. When the hotel kindly booked my return taxi to the train station on my departure that taxi company charged €20.00 for the same trip!!!! When I made a complaint they claimed the €20.00 fare was because we had booked the taxi via the hotel 2 hours before the trip (at 10am for a Midday departure). What a feeble excuse. I would imagine if we had booked just at the time we needed it, we would have been given that excuse also. So Beware - do not use the taxi service in Lucca with local telephone No. 02-53-53 - etaxi. Other taxis were very honest.
Thank you to San Marco Hotel again.
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- Also Known As:
- San Marco Hotel
- San Marco Lucca