Stayed for 3 nights in mid-August as a single person in a double room. Only a few minutes in a taxi from Lucca train station (would've walked if I'd not had heavy luggage!). Outside old city walls in a mainly residential neighbourhood, which was quite quiet. Check-in was very easy/smooth. Staff were generally helpful and friendly. Hotel was about a 6-7 min walk (for me) from old city walls down a residential road and across a busy main road. (Some people have mentioned 10 mins+). The hotel has its own hire bikes, which are quite good value at about 6-7 euros for the whole day (Lucca is a pleasant place to cycle with much of the old town inside the walls being car-free). There are a couple of shops and a bar nearby to the hotel. Nice little pool area (with very friendly hotel cat!). No balconies. Could do with more staff about as it was quite hard to get a drink from the bar/pool bar as staff seemed to be busy elsewhere a lot of the time! I think they could lose business this way (I waited about 20 mins for a drink I'd ordered and it never arrived, and the hotel wasn't busy!) Breakfast was good and quite varied options, including bacon and scrambled eggs. Breakfast room/inside bar was nice, clean and bright with white/orange decor. Main lobby had modern furniture also. Bedrooms were quite modern. Air con worked fine. Beds were comfy, especially the pillows! Had no issues with anything really. Didn't try any of their pizzas (this is the only food they seem to do!). Just one thing - hotel charged full payment on booking, which was at odds with what hotels.com said (they said hotel would take payment in local currency on check-in/out, which was not the case!) Wi-fi was very iffy - had to keep logging in all the time and it kept dropping signal.
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- Also Known As:
- San Marco Hotel
- San Marco Lucca