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All reviews minute walk modern hotel walled city old city hotel staff comfy bed a lovely place to stay excellent breakfast visit lucca pool walls bikes francesco cheese meats
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Reviewed 22 October 2016

I was really happy with this hotel in Lucca. It is outside the city walls but a very easy walk to get into the old town. Plus it is a fascinating walk through the tunnels of the walls, especially at night with the wonderful lighting. The hotel itself is very basic but extremely clean and comfortable.
The breakfast is plentiful, varied and fresh. The staff at the front desk etc. couldn't have been more helpful. This is a great place to stay.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Hazel C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 25 October 2016

Dear Guest, thank you!
Thank you for that kind words, thank you for appreciating our breakfast, thank you for finding helpful and friendly our staff!
We invite you to come back, maybe in summertime, when you could enjoy our swimming pool and terrace.
Best,
Margherita
Division Marketing and Communication

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2016

Just returned from a five day break in Lucca. The Hotel San Marco arranged for our pick up at Pisa airport, Bruno was there to meet us and 35 mins later we arrived at our hotel.
San Marco is a bright and airy hotel lovely reception very welcoming. Our rooms were extremely comfortable, beds especially, we all slept well, showers were excellent and basins were massive, needed to be a little careful of the small step near to the door. Breakfasts were good with lots of choice (croissants were delicious) and we enjoyed sitting outside, after we had eaten,by the pool. The hotel arranged our day out to Sienna and San Gemaniano again Bruno picked us up by minibus,with 6 in our party this was so much more convenient. Would like to thank staff at San Marco especially Ina for their friendliness and care, always there wth advice on places to eat and places to visit. Looking forward to our next visit.

Date of stay: October 2016
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
1  Thank sylvia s
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 13 October 2016

Dear Guest, it is really great to hear that you have passed a lovely time in Lucca with us and that you wanted to share your experience here, with other guests.
We are looking forward to your next visit too!
All the best,
Margherita
Division Marketing and Comunications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2016

The hotel has been recently renovated and offers sleek, modern rooms ideal for a short stay. There is a bright, modern breakfast room / lunch restaurant as well as external seating adjacent to the small ;pool. The breakfast itself is very extensive and high quality and the pizza menu was the longest I have ever seen. There is also a range of craft beers which I am told was good.

A dud light bulb was replaced rapidly and everywhere was spotlessly clean.Staff were all very friendly, professional,and efficient.There is plenty of material such as maps and excursions and the reception recommended excellent restaurants.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Sue149
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 7 October 2016

Dear Guest, thank you for using such a kind words. We hope you could visit us again.

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Reviewed 28 September 2016

We had 3 nights stay atthis hotel as part of a wine trip to Tuscany with a group of friends. Had breakfast on the terrace, and an occational swim in the pool. Helpful and friendly staff. Short distance to walk to the old city wall and into the old town with all its restaurants and tourist atractions. I would recomend it to anybody.

Date of stay: September 2016
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank solveigbj
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 30 September 2016

Dear Guest, we thank thou for sharing your positive feedback and we hope to see you again at Hotel San Marco.

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Reviewed 26 September 2016 via mobile

Stayed here for a couple of nights whilst cycling in Tuscany. The hotel was clean, pool lovely in which to cool off after a long day cycling and the staff exceptionally helpful. It's not too far from the town and provides wonderful breakfasts with everything you could possibly need. Thank you for a very pleasant stay.

Date of stay: September 2016
Trip type: Travelled with friends
Thank Tollee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San Marco, responded to this reviewResponded 27 September 2016

Thank you, dear Guest, for such a kind review. It has been a pleasure for us too.
Best,
Margherita
Division Marketing and Communication

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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