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“Relaxed Elegance”

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San Luca Palace Hotel
Ranked #1 of 53 Hotels in Lucca
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Relaxed Elegance”
5 of 5 bubbles Reviewed 12 September 2012

Stayed twice for two nights - at start and end of trip to Tuscany. Manager and reception staff are friendly and helpful and throughout the staff there is a sense of family and eagerness to please.
The rooms tend to the dark side partly because of the narrow Luccanese streets but also because of the elaborate draperies framing the windows. The rooms are large and comfortable with excellent beds.
Bathrooms are also spacious - our room on the 4th Floor had bath and shower, that on the 2nd had a large walk in shower with sitting space. Bathrobes and slippers provided.
Excellent fast and free WiFi and free bicycle use.
Car parking is limited but a bargain at 10 euros a day.
Like most Italian cities, Lucca limits car access to the inner city. If driving, call hotel for directions (set your Sat Nav for Giuseppe Verdi Piazzale, I think) and initially park there - it's a minute's walk to the hotel but they will also send the Porter to meet you.
Great breakfast. Barman a delight and it's a pleasant way to end the evening sitting at front with a drink watching the passing crowd.
Highly recommended, we'll return next time we're in Lucca.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
4 Thank splitbulb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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558 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Saint-Mandé
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 September 2012

San Lucca Palace Hotel is a charming hotel well situated in the western part of the old town of Lucca. A private parking is available. This is a must in a city where you hardly can use your car insid the walls of the city. Rooms are vast, nice and quiet, well decorated, air conditioned. The hotel is WiFied. They accept pet amimals. The personnel (reception desk, room cleaning, breakfast service) is well dressed and extremely kind, polite and efficient. They speak fluently English and some of them perfect French as well. Breakfast is gorgeous with a large choice of food. It's buffet type but the personnel is attentive to quickly answering your needs. The lounge is comfortable and well decorated. You can read books and play chess. Although the hotel is recent (less than 10 years old) it gives you the impression to be in an historical place, hence fitting the surroundings ot the wonderful city of Lucca. Price are quite reasonable and the ratio quality to price is excellent. To be highly recommended.

  • Stayed August 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
7 Thank Yves K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 1 September 2012

What can I add to all the the previous comments about this hotel? It is just as others have stated; a fantastic clean and first class hotel. We stayed here for three nights, location is perfect, staff friendly and helpful, nothing is too much trouble for them. We had a lovely spacious room on the first floor that although was facing onto the street, was virtually soundproofed when closing the shutters so noise was minimal. Air conditioning was very good. Breakfast was very good value, and you can have breakfast in your room if you wish. The room had a minibar and the hotel also has a bar and tea room.
This hotel made our holiday perfect and we would stay here again without hesitation!

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HolidazeLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 August 2012

Beautiful hotel near the Lucca city walls. We were a family and we managed to book a 5 person room with a large king bed and 3 single beds on the side. The room was spacious, and it was very clean and well kept. We loved the breakfast, particularly since they even had an organic foods corner and there were fresh fruits everyday. The hotel had a great location, and it was convenient to drive there from the highways as well. Parking is right next to the hotel, and although navigating through the narrow streets of Lucca was difficult it was easy to drive to and from the hotel. Reception was also friendly and helpful- don't forget to ask for recommendations for food! We were pleasantly surprised by the food in the two restaurants recommended to us. Great stay and will definitely want to comeback again.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chehui P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 16 August 2012

Top quality hotel, ideally situated inside the walls of the old town.
The Interior is well maintained, nicely furnished, & tastefully decorated.
The rooms are spacious, spotlessly clean, & very quiet.
Lovely breakfast with plenty of choice.
Staff are welcoming, efficient, friendly, & helpful.
They also provided very useful pre-travel information when contacted.
Car parking is available for a fee.
We recommend taking your pre-dinner aperitif here (with free nibbles) it's a delight.
We had no complaints at all, & loved our stay.
We therefore recommend the San Luca Palace to you without hesitation..

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank pixieboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury, United Kingdom
1 review
5 of 5 bubbles Reviewed 14 August 2012

This is a lovely hotel in a fabulous walled town. The staff are friendly and extremely helpful. Our room was spacious and well decorated. Breakfast was excellent. The hotel is an ideal base to walk around Luca, which is charming. There are a wealth of excellent restaurants. We are planning to return.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, East Yorkshire, UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 August 2012

We had a wonderful two days staying in Lucca at the San Luca Palace Hotel. The staff were incredibly helpful, making us feel welcome from the moment oif our arrival. Breakfast was lovely, delicious!! It was very conveniently situated for walking to anywhere in Lucca, was right on the main road, and offered free bicycle loans! The bedroom and bathroom were very comfortable, and the hotel was very quiet, apart from our last night (Saturday) when there was quite a lot of noise outside and inside the hotel. Still, we did have a lovely time in Lucca!! and we would definitely stay there again.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about San Luca Palace Hotel

Property: San Luca Palace Hotel
Address: Via San Paolino 103, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Family Hotel in Lucca
#1 Luxury Hotel in Lucca
#2 Business Hotel in Lucca
#3 Romantic Hotel in Lucca
Price Range (Based on Average Rates): ££
Hotel Class:4 star — San Luca Palace Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
This superior 4-star hotel is situated in the beautiful historic centre of the magnificent city of Lucca, within the boundaries of the city's ancient original walls. The hotel offers 26 luxurious, elegant, air conditioned double rooms and suites. Each of the well-appointed and comfortable rooms has satellite TV and an area in which you can relax or get some work done. Every room features an internet connection point offering internet access free of charge.Parking available with extra cost. ... more   less 
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Also Known As:
San Luca Palace Lucca

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