Stayed here on a budget for 4 nights with my sister and mum for their birthdays. Was great that it was located less than 5 minute walk from the station. When we got there at about 10.15am - due to very early Ryanair flight - there were men building/roadworks right outside the building. However we were met by a lovely lady, we left our bags and we headed off exploring nearby sights. We werent however given a map and had to pick one up by ourselves. The map was good, waant too far to walk, id say about 20 mins from the hotel. there is a supermarket named Pam by piazza vittotria emanuele.
when we read reviews we thought the staff would be multilingual, when we finally checked in at about 6pm we were met with by a lady who spoke no english. she asked me to sign a piece a paper but didnt explain what it was, also not knowing italian i didnt understand it. she just said its 'for police' when i kept asking why i am signing this form.
Room was a disappointment. it was sark and smelt damp, the so called air con was no where in sight, nor was the hairdryer which we had to ask for. we were given a fan which was noisy and kept us awake at night, as did the noise from the streets and men working. no joy in getting decent nights sleep. breakfast was also poor. there was hardly anything available- we were there at 8.30am! The staff were rude and talking amongst themselves and didnt speak english. when i asked for latte, i was just given a pot of milk and when i said i wanted half milk half coffee, she was ranting under her breath whilst talking to a male and slammed the drink down-we were not asked if we wanted a hot drink like the other guests were asked, we had to ask ourselves. I went back to get the pot of 'latte' and she put my tea on top of my plate. so much for politeness and service. you get what you pay for.
- Official Description (provided by the hotel):
- The hotel has 22 recently renovated rooms equipped with every comfort and can accommodate individuals and families.! A tasteful but attention to detail makes our bright and comfortable rooms, easy access for customers both in passing or long stay. Each room, made soundproof, has a private bathroom, satellite TV, telephone, minibar, safe, air conditioning, hair dryer and orthopedic beds. In addition to single and double rooms, on request of the customer, you can add a third bed or cot. Always on demand are available sets for sewing and set ligiene and personal cleanliness (combs, toothpaste, etc.). ... more less
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