Started great, awesome location! 5 minutes on the bus from the airport. Unfortunately we made a bit of a howler and booked the hotel for the wrong night... The staff then claimed we were trying to con them and there was nothing they could do.
After requesting to see the manager she was helpful and made up for her colleague's shortcomings.
We ended up having to pay for a 'superior' room which was small and worse than most standard rooms.
The original staff member hounded us on the phone for the next hour saying our card wouldn't work. He said if we didn't go down he'd get us thrown out.
On attending the front desk, straight from the shower, he claimed all my cards weren't working and we needed to find cash ASAP.
We duly went out and got cash from a bank, brought it back to pay... only to find another member of staff had put the charge through on a credit card. We then had a spare €150 in our pocket on the night before flying home... cheers!?!?!
Unfortunately spoilt the whole trip to Pisa!!!
- Official Description (provided by the hotel):
- The NH Cavalieri offers an extremely convenient location in the scenic city of Pisa, right by the train station and just ten minutes from the airport. Pisa is a historical city, well-known for its famous Leaning Tower of Pisa, but also for its many marvelous monuments, churches and cathedrals, shops, university, and restaurants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Jet2Holidays , Hotels.com, Odigeo, Priceline and Expedia so you can book your NH Pisa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Nh Cavalieri Hotel Pisa