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“Good hotel great location”
4 of 5 bubbles Review of Grand Hotel Duomo

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Grand Hotel Duomo
Ranked #20 of 68 Hotels in Pisa
Toronto
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good hotel great location”
4 of 5 bubbles Reviewed 7 January 2014

We stayed for one night, location is great only few steps from the tower and restaurants, also they offer a valet parking, I got a room with a great view of the tower of Pisa. Every body Spock English.
Breakfast was good.
Good value for the money

Room Tip: Tower of Pisa view
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank papuToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,094 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Saint Paul's Bay, null, Malta
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 25 November 2013

Although hotel is quite old and needs some refurbishment, it is spotless clean, towels are new, have great bathroom supplies and a nice new plasma T,V with a lot of channels. Staff are all very nice, and they all say good morning the minute they see you. Restaurant staff are particular attentive while reception staff are always ready to help, (had a problem connecting with the internet, and was allowed to use theirs, while another guy suggested a good restaurant, and also made reservations. He also printed out train timings for us and cost of train). A plus factor is that its about 2 mins walk to the tower and we could see tower from our room. View from rooftop is amazing. Good value for money.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charmaine21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
istanbul
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 22 November 2013

we stayed only for one night. It was a totally disaster.

We saw an offer on booking.com that 1 night is only 100 Eur. we had already been near to pisa, we went hotel and wanted a room. that was only our fault. we should check the room first.
Hotel is old,tired and not clean. Although they offer room with pisa wiev, they had few rooms, So not to expect to stay there.

they dont have one big bed, they pair 2 beds which is quite uncomfortable. Bathroom is big but not clean plus it is so old so they hitched shampoobasket to tap with the rope.

Last but the most important I thing we had is the have bugs in their room. Please look at the pictures. after 10 days, you can still see the wounds.

after that much saying, if you prefer to stay at that hotel, it will be absolutely an adventure.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Yasemin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Oxford, United Kingdom
Level Contributor
557 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
4 of 5 bubbles Reviewed 21 November 2013

The historic centre of Pisa is not renowned for its hotels. The Grand is, like the others, a bit tired, with simple and not exceptionally equipped rooms, a sad, enormous - and often empty - dining room, but with signs of past grandeur. The communal areas are elegant, but what makes it interesting is its position, few metres away from the Piazza dei Miracoli and the Leaning Tower, and the very city centre. All the staff are kind and professional, and prices very reasonable; for all this you can forgive all the rest.

Room Tip: Rooms at the back have no views but are very quiet
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 6 November 2013

Absolutely wonderful stay in Pisa in this lovely hotel.Receptionist greeted us with a warm helpful friendly attitude upon arrival, and this was the general attitude of the staff during our 3 day stay.The twin room was clean, beds comfortable and the bathroom modern and clean.The towels were changed daily.Breakfast good selection of cold meats, cheeses, cakes and one of the best selection of continental buffet I have experienced.My only comment is the coffee form the vending style self service machine, no way near Italian coffee standards! although in fairness fresh Italian coffee can be ordered at a slight additional cost of a couple of Euros.
Recommendations
The view from the 5th floor balcony is a must and the view of the leaning Tower,Cathedral and surrounding attractions, as well as the city landscape, mountains and monuments is spectacular, especially on a clear sunny day.
Summary - If you are looking for a good value hotel so near to the Tower etc this would be a great choice.

Room Tip: The room that I had at the front of the hotel overlooks the street,If you are a light sleeper and li...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelduomo011, Responsabile relazioni pubbliche at Grand Hotel Duomo, responded to this review, 9 November 2013
What a really nice review. Thank you for your comments! Glad you liked your stay and our Hotel! Sorry for the coffee at the self service machine, but you can ask fresh italian coffee at the staff without extra charge!!!
We will offer you a special one at your next trip!
Best regards
Natalia Barale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 27 October 2013

I stayed in this hotel not too long ago, what a disapointment!
Food is a disgusting, not even for pigs!!! I ordered a steak, it was really really a disgusting. Breakfast not to much for your choice... and if you want a fried or scrambled egg you need to pay extra... and unfortunately a ordered some bacon and scrambles egg when the waiter served it looked like a mushrooms , the waiter realized I was chocked to see it, and inmediately antecipated and asked if I'd like to change, I said, I cannot eat it, so he took back to the kitchen and later he came with something really horrible in the plate... dark and covered in fat,.. what a disgusting! for 4 star hotel, it is a disgusting.
PLEASE, be carefully before you make a reservation in this hotel,.. it much better stay in B&B.
PS: I head the Cheffs are just 2 yung guys, and I believe they don't have a clue how to cook a meal.
The barman a 75 yars old gentleman was very professional, the hotel was clean and the hotel position is very good.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 27 October 2013 via mobile

Don't be put off by the rather drab exterior, this is a really nice friendly hotel with excellent service. The rooms are in need of some renovation but are clean with plenty of towels and toiletries. The rooms on the back are very quiet. Situated in a road which leads to the leaning tower it is lined with cafés and restaurants. Pisa is joy and I would thoroughly recommend the place for a long weekend.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Acwade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Duomo

Property: Grand Hotel Duomo
Address: Via Santa Maria 94, 56126, Pisa, Italy
Region: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Luxury Hotel in Pisa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel Duomo 4*
Number of rooms: 94
Official Description (provided by the hotel):
Contemporary 4-story Hotel situated in tourist center of town, near Leaning Tower. ... more   less 
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Also Known As:
Grand Hotel Pisa

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