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“Friendly helpful staff”

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Hotel Alessandro della Spina
Ranked #2 of 68 Hotels in Pisa
Certificate of Excellence
Fife, United Kingdom
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Friendly helpful staff”
4 of 5 bubbles Reviewed 4 November 2013

I chose this hotel because of the good reviews on Tripadvisor. After staying in the hotel, I agree with them and think some reviewers are being too picky. The B&B rate is excellent value, our bed was very comfortable & an extra pillow was provided when requested. The hotel is very handy for the station & we did walk it with our luggage one time, but asking the hotel staff to call a taxi is easier! They recommend walking through the old town to the Leaning Tower, etc. & it was useful to see the river & other sites, but we used buses the next day, so that we could enjoy everything in the 'Field of Miracles' & ride back to the hotel. We found all the staff to be very pleasant - they remembered our room number when we came in & also our preference for breakfast beverages (tea came with a teapot & cold milk). The cold buffet had plenty of choice to suit all tastes. I particularly liked the extra seeds & nuts to add to the excellent muesli. The staff also recommended a local restaurant, 'Lo Sciacchinochi', where we dined every evening. One day we took the train to Lucca - well worth the trip. We would definitely stay at this hotel again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seaviewlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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933 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
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English first
Brussels, Belgium
Level Contributor
207 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 31 October 2013

I think we got upgraded to the suite, our room has a big balcony. Unfortunately, the weather didn't allow us to enjoy a cup of coffee on the balcony.
I think location is perfect, its only 5-6 minutes walk from the train station, living at this hotel and doing a up-down to Florence works out way cheaper than staying in Florence. The leaning tower is around 15 minute walk and is through a very nice pedestrian shopping street. The only reason this hotel doesn't get a 5 star rating is because they do not recycle their towels, you get a fresh towel every morning.
Breakfast was decent, nothing fancy but good nutritious food for the start of the day. The coffee is one of the best we have had,truly Italian.
There are signs everywhere which says login to wifi using social media, you can't actually login, you have to get the code from the reception.
The staff was a mixed bag, the person manning the night reception desk was okay neither rude nor welcoming. However, the staff at the breakfast are and the day reception desk were very friendly.
I will be going back to Pisa and will stay here again, it helps to stay in a quite residential area away from tourist trap.

Room Tip: If you want to go the airport, just take the train ..its a 2 euro 5 minute train ride from the train...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sushant N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dumfries, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 October 2013

Very handy for train station and airport but slightly removed from Pisa's main sights. Everything in Pisa is pretty much walk-able from HAdS's location. Room was of a high standard however the bed was two singles which kept separating and resulted in a man-sized-chasm in the middle of the bed. Reception staff were very friendly and accommodating and the breakfast was cracking - definitely a good option if you are in Pisa 1/2 nights and then hopping on!

Room Tip: I don't remember a swimming pool...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
118 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 26 October 2013

Location is not ideal apart from being a few minutes to the railway station, but in a scruffy part of town. I was given the wrong room because they mixed me up with another guest (for which the receptionist blamed me, even though I handed over my passport for him to read). Asking for a wifi password produced a huff and a delay like it was a big effort. Breakfast was poor value for 9 Euros and I thought the room overpriced for what it was.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 23 October 2013 via mobile

Tower is about 2km walk through pedestrian walkways. Room clean and spacious. Staff friendly, when we got back at night, the staff member seemed put out when we asked for a drink from the bar. Breakfast was continently, thank god they had English breakfast tea.

Stayed October 2013, travelled as a couple
Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

This is a very good value for money hotel, the airport and the station are close and the tower is walkable. Breakfast was good and the coffee was the best we had on our entire visit. I had a great big suitcase so was pleased to have a room on the ground floor.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hobbsfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Here, Republika Srpska, Bosnia and Herzegovina
2 reviews
5 of 5 bubbles Reviewed 18 October 2013

I dont normally bother doing reviews, but this hotel was so nice, so friendly, so welcoming, it deserves a mention. They could not have been more helpful and I firmly recommend it to anyone thinking of visiting the lovely town of Pisa. Very nice indeed.

  • Stayed October 2013, travelled on business
    • Service
Helpful?
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alessandro della Spina

Property: Hotel Alessandro della Spina
Address: Via Alessandro della Spina, 5-7-9, 56125, Pisa, Italy
Region: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Room Service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Pisa
#4 Business Hotel in Pisa
#5 Family Hotel in Pisa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Alessandro della Spina 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Alessandro Della Spina Pisa
Alessandro Della Spina Hotel

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