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“Never again - or were we just unlucky !”

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Grand Hotel Bonanno
Ranked #13 of 68 Hotels in Pisa
Reviewed 24 August 2014

Location great - just 10 minutes walk from the action but - via a dirty underpass. Car parking ok but the Hotel is just SO in need of a makeover! And the Bed - concrete block - horrible cover. Old and VERY DATED furtniture. Bathroom - eugh ! Breakfast tasteless - could go on for ever but just heed the warning - don't go. !

Room Tip: Sorry can't help.
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank sayitasitis_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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345 - 351 of 1,460 reviews

Reviewed 24 August 2014

Stayed for one night, asked the hotel to to collect us from airport which cost €10 and even though it was down the round it was worth paying, checking was made easy, English speaking staff, hotel was clean and tidy, the room was clean, not so big but then this is Italy, breakfast was good, the hotel is a short walk to the historical sites, all in all not a bad place to stay for a few days.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Charlie_r251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

My family of 4 (2 A and 2C) stayed in this hotel for one night. We had a family room, which consisted of a double room and twin room with inter connecting doors - so both rooms had a bathroom / TV / fridge. It was a 10 minute walk to the tower and 10 minute drive to the airport. The train station is just a couple of minutes walk away, with links to Rome and Lucca. The hotel itself was clean, staff friendly, had a car park, 2 hours free Wi-Fi and breakfast was of a good standard - plenty to choose from and enough of everything. Overall, I would certainly recommend this hotel and would happily return again.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Fashton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

We actually thought this was by the main train station but actually it is one-stop away which caused us a few problems as the ticket machines on the station were a nightmare to get a ticket out of and there are no human staff.

The hotel itself is very nice and certainly excellent value for money. It was great to have a toilet roll in exactly the right position rather than expecting all the guests are contortionists:). the room was not huge but big enough for a short stay and very quiet.

The included breakfast was not great but was fine in a workmanlike way.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
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1  Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

My family and I stayed here for one night a few days ago. To start, in my opinion, besides the Tower, Pisa has nothing much to offer so for this kind of city, the hotel is a good option.

We saw several reviews regarding the issues with the Air Conditioning and I have to say that they are all true, it simple doesn't work and even the staff agreed and actually gave me a 15% discount without even asking.

The service is really good and the breakfast is great, lots of options. The rooms are just "ok"', they llook dated and without A/C is hard to enjoy a good night of sleep.

Location is good, very close to the Tower and the garage service and free wifi are a good item to have.

Room Tip: Make sure to know that the hotel has had issues with the A/C for some time. Front desk staff informe...
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
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Thank mariocrosswell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

The hotel was easy to find, it is in a good location but a little too far from the main attractions in Pisa. It offered free parking (for those traveling with a car). The rooms were clean and quiet. The breakfast was average, but everyone can find something to their liking.

Room Tip: Try choosing rooms that face the rear parking.
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank 12345_tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

We chose this hotel for our 1 night in Pisa because of the free parking, the relative closeness to the airport, the autostrada and the main sights -and above all the interconnecting rooms. Everything was fine. The hotel is not full of atmosphere and the location by the train line and next to a road seemed off-putting at first but once you are in it is not a problem. Helpful reception staff. A map was provided and it was easy to walk to the historic centre, it is unfortunate that you have to go under rather an ugly bridge first but it's safe and then access is simple to the sights and the centre. A nice little bar with outdoor seating for a nightcap. Breakfast was plentiful ( actually the coffee in flasks was disappointing, not the 1st time we have found this in Italy which is odd) but the chance to eat outside in the garden was much appreciated. Very handy if you have a car and a family.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank EirianCymraes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Bonanno

Address: Via Carlo Francesco Gabba 17, 56122, Pisa, Italy
Region: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Pisa
#11 Romantic Hotel in Pisa
Price Range: £52 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Bonanno 4*
Number of rooms: 89
Official Description (provided by the hotel):
The new Grand Hotel Bonanno is just 800 mt from the Leaning Tower and the old town center, strategically placed near the main road of access to the town. The Hotel has 89 rooms, all equipped with air conditioning, Sky TV, minibar, hair dryer and safe.Furthermore the hotel has a free private parking area, perfect for your trip in Tuscany. Monuments, university, railway station, motorway, the Galileo Galilei International Airport, and the Congress Hall are not far away from the hotel. ... more   less 
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Also Known As:
Grand Hotel Pisa
Hotel Bonanno Pisa

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