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Hrvoje
Zagreb, Croatia

No wifi?!!

1.0 of 5 bubblesReviewed 14 Apr 2017via mobile
No wifi signal in the room! That's unacceptable!!! Also, the bathroom was dirty! Hairdryer doesn't work!
In the mini bar there was only water. In fours stars hotel?? I don't think so! This is for two stars, maximum!
Date of stay: April 2017
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Reviews (1,943)
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Reviewed 12 April 2017 via mobile

Good location. The trains and bus service is really accessible from the hotel.

the hotel was very hot no air-conditioning the staff are not allowed to turn it on. Also there is no WiFi in the rooms which is really a must in this day and age. The staff are friendly and helpful. The breakfast was really nice, they had a large selection of things to chose from.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank 131KerryP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2017

Only a 15 minute walk to the star attraction was such a bonus. The cleanliness and firm mattress for a good nights rest came close behind, followed by the choice and selection of food on offer at breakfast. The reception staff were incredibly helpful and this hotel really is good value for money. They could further improve by responding to emails as I tried twice prior to arrival to email and book the airport transfer but did not receive a response.

Date of stay: April 2017
Thank Missychelle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 April 2017 via mobile

This hotel is a great base for visiting many places in Tuscany. The rooms are clean, as is the hotel. The staff are friendly and speak good English. Nothing is too much trouble and they are pleased to help you plan your daily trips with useful travel information. It's a short walk to the famous tower and 5 mins to the train station. The "underpass" gets quite a few mentions here. Let me straighten this out for you. The underpass is not a subway smelling of wee with tramps; it's a 2 lane road with a safe walkway on one side and it gives easy and safe access into Pisa main streets. TOP TIP! When booking ask for a room facing the rear of the hotel. This hotel delivers great value and convenience.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank davesnelson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2017

We stay 1 night at hotel . Asked for shuttle but not available. Rooms are small.
Wifi not working in room. Breakfast was ok. Did not use restaurant.
Some of reception members are not customer friendly.

Date of stay: April 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank bruvan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2017 via mobile

This hotel is very close to a train station - Pisa S. Rossore and a bus station. Travelling from the airport to this hotel is around 10min and cost €1.20... the hotel is also located 5 min walk from the leaning tower. The staff are very friendly and helpful. Breakfast was excellent. The cleanness of the room was great.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank eyem2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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