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Norman P

Grand Bonanno Hotel.

4.0 of 5 bubblesReviewed 22 Apr 2017via mobile
Ideally located for the leaning tower and very close to the railway station San Rossare 5 mins. walk out the hotel door passing front of the Kronos Sport to the end of the road with a path straight into the station for trains to Lucca, Florence, Livorno and Central Station etc. The hotel with friendly staff,clean rooms, and good selection of food for breakfast. Ideal for a short stay.

Helpful.
Date of stay: April 2017
Trip type: Travelled as a couple
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Reviews (1,943)
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Reviewed 21 April 2017

We found the front desk to be very unfriendly to tourists. Catered mainly to the locals versus obvious Asian looking tourists. I understand we're don't speak the language but be patient with your guests. Problem when everyone was up there was no water pressure. The shower was barely flowing when used. The area for internet usage to print your boarding pass was awful. The keyboard didn't work properly. Had to email your information to the front desk to have them print your boarding pass. Seemed to be an eternity to get it done. Location to the Leaning Tower was the only consolation. Just a mere 10 minutes walking distance. However to get to town was a challenge. Breakfast buffet was good. Kind of disappointed once we settled in.

Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Virgilio S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 April 2017

I visited Grand Hotel Bonanno in November with a group of friends and I enjoyed my stay there. The room was nice and clean. The bed was comfortable. There is a free WiFi and very good breakfast. The hotel is near to a train station as well as to the main touristic attractions in Pisa.

Date of stay: November 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank leona823
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 April 2017

A 10 minute quiet walk from the leaning tower. The rooms are modern and clean, the breakfast is continental, but with a great range. The wifi is good and the staff are helpful. Only negative is that the train station is a good 25 minute walk away, so especially if you have heavy luggage and the money, get a taxi. Typical 4• hotel, you don't need anything more for a visit to pisa.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank CallumMorton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 April 2017 via mobile

No wifi signal in the room! That's unacceptable!!! Also, the bathroom was dirty! Hairdryer doesn't work!
In the mini bar there was only water. In fours stars hotel?? I don't think so! This is for two stars, maximum!

Date of stay: April 2017
2  Thank hrvojer243
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2017 via mobile

Good location. The trains and bus service is really accessible from the hotel.

the hotel was very hot no air-conditioning the staff are not allowed to turn it on. Also there is no WiFi in the rooms which is really a must in this day and age. The staff are friendly and helpful. The breakfast was really nice, they had a large selection of things to chose from.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank 131KerryP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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