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AC Hotel by Marriott Pisa
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Reviews (1,032)
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All reviewsbusiness hotelthe busleaning towerlam blularge supermarketnice modern hotelminute drivehotel is locatednice staybuffet breakfastmain roadpastriesairporteuroticketsminibarfrancesco
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193 - 198 of 1,032 reviews
Reviewed 21 June 2014 via mobile

The good news is that it's a marriott and I'm a marriott guy. The bad news is that this one hasn't quite got it right. The room was ok, hotel ok. It was very modern but they tried too hard to make it contemporary using low quality and bad design. Admittedly I'm a well travelled pushy American but I expected a but more. The main issue here is they generally only had one desk staff. It was too crowded at over 90% until for that. One of the managers couldn't have been bothered with helping me with some issues while others were ok. My main issue is they charged an extra 40 euros for same room because I had a kid with me...same room.. The other issue as a technologist is that had an antiquated manual password for wifi. All that being said it was a Marriot and I got points and it was a good hotel. It's a bit off the main tourist path but they call cabs/taxi really quick. Tower of Pisa is 2.5 miles walking and train station is about 12 euro away.

Stayed: June 2014
Thank bemorrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura B, Manager at AC Hotel by Marriott Pisa, responded to this reviewResponded 26 June 2014

Dear Sir,
we thank you for your attention and we apologize if your stay to our property was not of your complete satisfaction.
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Located outside of the tourist area of Pisa. The bus stop is next door at the big shopping center so getting to town and the attractions was easy. It was an updated hotel and was excellent for the value. The rooms were fairly big and clean. The staff was pleasant.

  • Stayed: June 2014, travelled as a couple
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Thank Jokerz24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014 via mobile

The hotel was very clean but a bit plane for a Marriott. No bar and only one place to it! I found that strange. Large shopping center you can walk to so that made it a bit better. Staff are all very friendly and the rooms are clean and updated. I would stay at this property again.

Stayed: June 2014, travelled on business
Thank antgat15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura B, Manager at AC Hotel by Marriott Pisa, responded to this reviewResponded 16 June 2014

Dear Sirs,
we thank you for your attention and words of appreceation regarding our stagg.
We apologize if your stay was not completely of your satisfaction.
Pelase accept our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

We had an overnight stay at this hotel. Very near from the tourist attraction site of the Leaning tower of Pisa. Receptionists are very pleasant and accomodating. We also met one of their Chef named Larry who is also a Filipino. Very nice guy and definitely an asset to this hotel. The dinner that they served for dinner was great. He even offered cappuccino after dinner even it is not part of the menu. Rooms are average in size but interiors are very nice and modern. WiFi internet at the hotel lobby is free.

  • Stayed: May 2014, travelled with family
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Thank zashi17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

It is 10 mins from Pisa leaning tower. Room size is just perfect for the price. Amenities is better than courtyard. Francisco the front desk was very helpful. The most kind in the whole of Italy in my experience. Breakfast was just right. A lot of free parking spots.

  • Stayed: May 2014
    • Value
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    • Rooms
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Thank Gurkhaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura B, Manager at AC Hotel by Marriott Pisa, responded to this reviewResponded 4 June 2014

Dear Sir,
we thank you for your words of appreceation and we hope to be able to have you again host in our property.
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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