We are a young couple and stayed at Il Colto in August 2013. I will divide the review in topics to make it easier to follow.
LOCATION: Very well located. the BB is outside the city walls, just 2 min walk from the town and in the road Via Vecchia, where you can find some wineries. We have tried the Winery at Solentro, just 15 minutes walking from the hotel, and it was amazing. The view from the BB's balcony is very nice - a good place for a bottle of Chianti or Vernaccia wine at the end of the day.
FACILITIES: The room was clean and had everything we needed. Aircon also worked well. Outside the room there are tables where you can eat and enjoy a nice view of Tuscany's landscape.
STAFF: The only bad side of our staying. The manager was stressed during our stay, in our view due to personal issues in her family. We understand this, but at the same time we felt it was affecting her communication and service to us. Examples:
1 - When we arrived we have asked the manager for help on how could we reach by car to her hotel (GPS does not work in San Gimignano - forget it). She helped us, but emphasized that the directions were written in bookings.com and that we had created a problem because we came 2 hours before check in time, when actually we just wanted a place to leave the bags and not really go inside the room.
2 - When we checked out, I had asked the manager if we could use 30 min one of the tables at the dning area to eat something we had bought. The manager said that Check out was at 10:00 sharp and that immediately after we had to leave the BB no matter what, even though we had already left the room and gave the keys. In the end we left at 10:05 AM and had to eat our food just outside the hotel, inside our car, under San Gimignano's sun of 35 degrees. This was very upsetting.
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- Also Known As:
- Il Colto San Gimignano, Tuscany, Italy